Requirements
- 7+ years of engineering experience with at least 4+ years managing engineers
- meaningful experience as a manager-of-managers or leading multiple teams simultaneously
- hired, developed, and retained senior and staff-level engineers
- scale a team without losing velocity or culture
- coach senior engineers on scope, influence, and technical leadership — not just on code
- run a rigorous performance management cycle: clear expectations, honest feedback, career ladders people can actually navigate, and the hard conversations when someone isn't a fit
- grown ICs into tech leads and ICs into managers
- own team performance end-to-end
- measure what matters — delivery predictability, quality, incident load, customer impact, engineer engagement — and you act on it
- know the difference between a process problem, a people problem, and a strategy problem, and you address each at the right altitude
- understand that being the most senior engineering leader on the ground in India means more than managing your own teams
- build culture, represent Zapier in the local market, partner with Recruiting on hiring strategy, ensure new hires ramp well, and act as the connective tissue between India-based engineers and the rest of the globally distributed org
- actively use AI tools (coding assistants, agents, LLM-powered internal tooling) to improve your own productivity and you push your teams to do the same
- point to concrete examples where you've used AI to reduce cycle time, automate toil, improve code quality, or accelerate onboarding
- have opinions about where AI genuinely helps engineering teams and where it doesn't, and you evolve those opinions with the evidence
- enjoy spending a portion of your time in the code, in design reviews, and in architectural discussions
- led project planning and execution, shaped architectural decisions, and shipped products end-to-end
- comfortable with developer experience design, authentication systems, and distributed systems architecture, and you understand AI/ML systems in production — including shipping products built on LLMs
- partner closely with Product, Design, and cross-functional stakeholders to align on a shared vision
- actively seek input, integrate feedback, and communicate transparently — building the trust that lets teams navigate change and tough trade-offs
- have deep customer empathy
- work with your teams to improve the customer experience and participate in programs that sharpen our product offerings
- have excellent communication skills
- balance engineering concerns (technical debt, reliability, developer experience) with product and business concerns, and when the right answer isn't obvious, you build shared understanding around the decision
Work Arrangement
Remote (Worldwide)
Team
Team size: 8–10 engineers. Structure: two engineering teams
Additional Information
- Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to
