About the Role
Role details below.
Responsibilities
- Lead end-to-end project management for new customer implementations of Dataiku.
- Drive program management for strategic accounts by coordinating multiple workstreams, covering platform scaling, governance, enablement, use cases, and adoption, with clear milestones and executive-level reporting.
- Ensure smooth collaboration across Dataiku (AE/CSM/SE/FE/DS/Partners) and customer teams.
- Drive predictable delivery across a complex portfolio, with strong risk anticipation and scope control.
- Drive use case selection and prioritisation using value/feasibility criteria.
- Translate industry value chains (Manufacturing / Energy) into a use-case-driven roadmap (where AI/agents create measurable impact).
- Facilitate cross-BU replication (templates, standards, reusability, industrialisation path).
- Establish value hypotheses and success metrics early (KPIs, ROI drivers, adoption metrics) to quantify value upfront and then prove it downstream.
- Track and communicate realized business value over time, ensure learnings feed the roadmap and renewal/expansion narrative.
- Align executive sponsors on goals, trade-offs, and progress; produce crisp, exec-ready updates (SteerCo/QBR/QSR style).
- Become a trusted advisor for sponsors and key stakeholders: manage stakeholder dynamics, push back when needed, and keep scope/value stable despite shifting demands.
- Contribute to services scoping and commercial shaping.
- Contribute to our Professional Services practice scale by capturing patterns, improving templates/playbooks, and sharing learnings to accelerate delivery and make it more repeatable over time.
- Identify systemic blockers (TTV, governance, adoption) and help drive reusable fixes.
Work Arrangement
Remote (Country)
