Responsibilities
- Manage daily collection tasks and follow up on overdue customer accounts.
- Review and prepare customer account statements for accuracy.
- Engage with customers and partners through email and other channels to resolve payment issues and respond to account inquiries.
- Log incoming payments and maintain up-to-date customer account records in the accounting system.
- Conduct account reconciliations and identify causes of discrepancies.
- Verify that all payments are correctly reflected in customer statements.
- Assist with month-end closing procedures related to accounts receivable.
- Generate routine reports on collection performance and outstanding balances.
- Collaborate with internal departments to resolve billing discrepancies and enhance collection workflows.
Benefits
- We promote an inclusive and diverse workplace that encourages innovation and offers flexible work arrangements.
- Compensation is competitive and may include share options for eligible positions.
- We support career advancement through ongoing training and an annual learning allowance.
- Employees benefit from independent work responsibilities combined with mentorship and challenging objectives.
- Work schedule consists of five days per week, eight hours per day, including a one-hour lunch break.
Compensation
Competitive, with potential share options for eligible roles
Work Arrangement
5 days a week, 8 hours per day, 1-hour lunch break
Team
Fast-paced, dynamic environment focused on innovation and growth
Other
Work schedule consists of five days per week, eight hours per day, including a one-hour lunch break.