Mrsool is hiring a Collection Specialist to support our accounts receivable and collection activities. In this role, you will be responsible for following up on outstanding balances, ensuring timely collections, and maintaining accurate customer account records.
What You'll Do
- Handle daily collection activities and follow up on overdue customer accounts.
- Prepare and review customer account statements to ensure accuracy.
- Communicate with customers and partners regarding outstanding payments and account inquiries via email and other channels.
- Record payments and update customer accounts in the accounting system.
- Perform customer account reconciliations and investigate discrepancies.
- Ensure all payments are properly reflected in customer statements.
- Support month-end closing activities related to accounts receivable.
- Prepare basic reports on collection status and outstanding balances.
- Work with internal teams to resolve billing issues and improve collection processes.
What We're Looking For
- Bachelor’s degree in Accounting, Finance, or a related field.
- Good understanding of basic accounting principles.
- Strong attention to detail and accuracy.
- Clear and professional communication skills.
- Ability to manage multiple tasks and meet deadlines.
- Comfortable working with accounting systems and Microsoft Excel.
- A proactive and responsible attitude toward work.
Nice to Have
- Previous experience in collections, accounts receivable, or a similar role.
Technical Stack
- Microsoft Excel
- Accounting systems
Team & Environment
You will work closely with the Finance and Sales teams.
Benefits & Compensation
- Inclusive and Diverse Environment
- Competitive Compensation including potential share options for certain roles
- Personal Growth and Development with regular training and an annual learning stipend
- Autonomy and Mentorship
Work Mode
This position is onsite.
Mrsool values innovation and provides flexibility within an inclusive and diverse environment.
