Instructure is looking for a Spanish Bilingual Technical Support Representative to join our team. This is a full-time, on-site position where you will provide technical support and customer assistance, leveraging your bilingual skills in Spanish.
What You'll Do
- Provide technical support to customers via various channels
- Troubleshoot and resolve technical issues efficiently
- Deliver clear, helpful guidance in both English and Spanish
- Document support interactions and solutions accurately
- Collaborate with team members to improve support processes
What We're Looking For
- Professional fluency in English and Spanish
- Proven experience in a technical support or customer service role
- Strong problem-solving and troubleshooting abilities
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced, on-site environment
Work Mode
This role requires working full-time on-site at our Manila office location.
Instructure is an equal opportunity employer.
