Law Offices of Sabrina Li, P.C. seeks a proactive and detail-oriented Bilingual Executive Assistant to serve as a primary point of contact for clients while providing essential administrative support. This role is central to delivering excellent client service and maintaining smooth operations within our fast-growing immigration law firm.
What You'll Do
- Answer incoming client calls and emails with professionalism.
- Screen inquiries and assist with scheduling appointments.
- Respond to social media inquiries and messages in a timely, professional manner.
- Manage calendars, organize mailboxes, route messages, and track deadlines.
- Support the management team with daily operational tasks.
- Perform accurate data entry to maintain organized internal records.
- Engage with clients, business partners, and third parties to foster relationships.
- Promote the firm's services and ensure seamless communication and client satisfaction.
What We're Looking For
- A minimum of 2 years of experience in client relations, customer service, administrative support, or a related role.
- Fluency in Spanish and English, both written and verbal.
- Familiarity with CRM software, virtual communication tools, and scheduling applications.
- Proficiency in Microsoft Office Suite, email management systems, and virtual collaboration tools.
- Strong interpersonal skills, attention to detail, and ability to multitask.
- A reliable internet connection and dedicated home office setup.
- Familiarity with communicating through social media platforms such as Facebook, Instagram, and WhatsApp.
Nice to Have
- A Bachelor's degree in communications, business administration, or a related field.
Technical Stack
- CRM software
- Microsoft Office Suite
- Email management systems
- Virtual collaboration tools
- Social media platforms
Team & Environment
Work closely with attorneys and team members in a globally collaborative team. You'll be part of a fast-growing, mission-driven team in a supportive and empowering culture that values initiative, reliability, and professionalism.
Benefits & Compensation
- Comprehensive training provided.
- Opportunities for professional development and advancement.
- Flexible schedule accommodations to support productivity and work-life balance.
- Holiday pay for all U.S. federal holidays observed by the firm.
- Performance-based bonuses.
- Periodic remuneration reviews.
- Access to continuous learning and development opportunities.
Work Mode
This is a remote position open to candidates based in the Philippines, Chile, Argentina, and Colombia.
Law Offices of Sabrina Li, P.C. is an equal opportunity employer welcoming applicants from diverse backgrounds.
