Skopje; Taipei Hybrid

Proton is hiring a Spam and Abuse Analyst (MSA)

About the Role

What You'll Do

Oversee live systems to ensure smooth operation and respond swiftly to abuse incidents. Analyze data to detect spam and malicious behavior, then design and implement rules to prevent future threats. Use Python to automate complex tasks and enhance data analysis workflows. Provide actionable feedback to engineering teams to refine detection systems and improve overall resilience.

Take initiative in planning and guiding development cycles, acting as a bridge between analysis and implementation. Work closely with software and machine learning teams to align anti-abuse strategies with technical capabilities. Your insights will directly influence how systems evolve to stay ahead of emerging threats.

Requirements

  • Proven experience in data analysis, particularly in areas like fraud detection, anomaly identification, or electronic communications
  • Strong problem-solving skills with a logical, methodical approach to investigation
  • Fluency in English, both written and spoken
  • Ability to thrive in a fast-paced, technically demanding environment
  • Availability to work second shift in Skopje (2:00 PM – 10:00 PM CEST) or standard day shift in Taipei

Preferred Qualifications

  • Hands-on experience with Python for scripting or data analysis

Benefits

  • Flexible working hours and full remote work options
  • Hybrid work model with office locations in multiple cities worldwide
  • Equity program to share in long-term success
  • Support for vacation and parental leave
  • Learning and development resources
  • Refreshments available when working from office locations
  • Regular team events and collaborative activities
Required Skills
Pythondata analysisanomaly detectionfraud preventionlogical reasoninganalytical skillsEnglish communicationfast-paced environmentspam analysisabuse detection Pythondata analysisanomaly detectionfraud preventionlogical reasoninganalytical skillsEnglish communicationfast-paced environmentspam analysisabuse detection
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About company
Proton

Proton is a privacy-focused technology company that provides end-to-end encrypted services to protect users' digital lives. Founded to empower individuals with privacy and freedom online, Proton offers a suite of secure products including email, calendar, VPN, cloud storage, password management, and video conferencing.

Used by over 100 million people and organizations, Proton’s services are built on a foundation of zero-access encryption, open-source code, and independent security audits. The company is committed to transparency, community-driven development, and defending digital rights globally.

Headquartered in Switzerland, Proton operates under one of the world’s strongest privacy laws and is structured as a non-profit foundation to ensure its mission remains user-first.

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Job Details
Department MSA
Category security
Posted 7 hours ago