About Point is hiring a Software Engineer (L2) to support and grow our multi-product digital platform. In this role, you'll work closely with senior engineers and product partners on the Customer Operations pillar, contributing to features and systems that enable our Sales and Customer Experience teams to deliver faster, smarter, and more personalized customer experiences.
What You'll Do
- Implement features and services within existing system architectures using established patterns and best practices.
- Write, test, and maintain high-quality code across one or more codebases (e.g., TypeScript, Python, Ruby).
- Contribute to customer-facing functionality across channels such as web, chat, or email.
- Work with Product, Design, and Customer Experience partners to clarify requirements and deliver well-scoped solutions.
- Participate in sprint planning, grooming, and retrospectives to understand business context and priorities.
- Respond to code reviews and feedback, continuously improving code quality and reliability.
- Learn how AI- and data-powered components are used in production systems while following responsible data and privacy guidelines.
- Take ownership of assigned tasks or features, communicating progress and blockers clearly.
- Follow team standards for testing, documentation, monitoring, and operational readiness.
What We're Looking For
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 2+ years of professional software engineering experience, including internships or co-op experience, with a focus on frontend or full-stack development.
- Experience building user interfaces using modern frontend technologies such as TypeScript, JavaScript, HTML, CSS, and component-based frameworks (e.g., React).
- Strong understanding of responsive design, accessibility, and user experience fundamentals.
- Experience consuming APIs and integrating frontend applications with backend services.
- Familiarity with frontend testing practices and tools (e.g., unit or component testing).
- Experience contributing to customer-facing applications through feature development, bug fixes, or UX improvements.
- Ability to communicate clearly with teammates and ask questions to clarify product or design requirements.
- Comfortable working in a fast-paced environment, balancing quality and speed while learning under guidance.
- Collaborative team player who values feedback, mentorship, and continuous improvement.
Technical Stack
- TypeScript
- JavaScript
- HTML
- CSS
- React
- Python
- Ruby
Team & Environment
You will be part of the Customer Operations pillar, working collaboratively with senior engineers and cross-functional partners.
Work Mode
This position follows a remote-first culture and is open to candidates anywhere in Mexico. We foster genuine connection through virtual collaboration and team gatherings.
About Point provides equal employment opportunities.
