San Francisco, CA Hybrid Employment USD 230,000 – 390,000 / year

Sierra is hiring a Software Engineer, Infrastructure

Requirements

  • Strong software engineering background with 5–7+ years of hands-on development experience in highly technical products
  • A strong inclination towards building automation, tooling, and platform, along with designing maintainable systems
  • Proven experience with cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform preferred)
  • Hands-on expertise in CI/CD systems, release management, and container orchestration (e.g., Docker, Kubernetes)
  • Experience with observability tools (Prometheus, Grafana, Datadog, OpenTelemetry, etc.)
  • Experience in incident response and operating distributed systems in production
  • Degree in Computer Science or related field, or equivalent professional experience

Nice to Have

  • Production experience working with LLMs and machine learning models
  • Background in distributed systems, running SaaS services at scale, and agentic architecture
  • Familiarity with security and authentication protocols (OAuth, SSO, mTLS)
  • Previous experience in a fast-paced startup environment or platform/infra-focused team

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons

Work Arrangement

Hybrid

Additional Information

  • Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies
Required Skills
Security
About company
Sierra
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI.
All jobs at Sierra Visit website
Job Details
Department Engineering, Platform Engineering
Category infrastructure
Posted 8 months ago