Remote (Global) Full-time

Replicant is hiring a Software Engineer, AI Agents

About the Role

Replicant is looking for a Software Engineer, AI Agents to build and collaborate with designers on world-class solutions for customer-facing AI Agents. You'll improve core services, implement clean communication between systems, explore Conversational UIs, and help level up the team.

What You'll Do

  • Work directly with customers to architect, deploy, and improve AI Agents using Replicant’s platform.
  • Take end-to-end ownership over delivering exceptional customer experiences.
  • Collaborate with developers, QA, project teams, and customers to ensure implementations exceed expectations.
  • Work as an integrated member of a fully remote, cross-functional Agile team in the Delivery organization.
  • Own the integration of Replicant’s solution with customer systems, including speccing and designing APIs.
  • Guide customers through technical decisions and tradeoffs, serving as a technical advisor.
  • Provide technical mentorship within the Delivery organization.
  • Work with our internal tools and processes for creating AI Agents.
  • Participate in regular on-call rotations to support our systems.
  • Minimal travel required for on-site customer requirement analysis.

What We're Looking For

  • B.S. or greater in Computer Science or a related field and strong CS fundamentals.
  • Proven track record with at least 1+ years of experience in JavaScript, Python, or TypeScript.
  • Strong team player comfortable with constant collaboration in small product teams.
  • A strong sense of ownership and customer empathy.
  • Excellent communication skills, comfortable speaking to external customers.
  • Experience working with REST APIs and Authentication (OAuth 2.0 and Basic).

Nice to Have

  • An interest in exploring the nuance and aesthetic of conversations.

Technical Stack

  • JavaScript
  • Python
  • TypeScript
  • REST APIs
  • OAuth 2.0

Team & Environment

You'll be part of a fully remote, cross-functional Agile team in the Delivery organization.

Benefits & Compensation

  • Highly competitive salaries, equity, and for US Employees, a 401(k) plan.
  • Top of the line healthcare (medical, vision, and dental).
  • Health and Wellness Perk.
  • Equipment Stipend.
  • Flexible vacation policy.
  • Amazing team trips & offsites.
  • Eligibility for a 5-week sabbatical after being at the company for 4.5 years.

Work Mode

This is a global role with a remote working environment that respects time zone differences.

Replicant is proud to be an equal opportunity employer committed to fostering an inclusive, diverse and equitable workplace. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status.

Required Skills
JavaScriptPythonTypeScriptREST APIsOAuth 2.0AI AgentsLLMsAgent FrameworksCloud PlatformsCI/CDSystem DesignProblem SolvingCommunication
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About company
Replicant

Replicant builds an AI platform for customer service, helping contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents. The company's AI agents handle millions of calls monthly for Fortune 500 companies and high-growth innovators, leading the shift from legacy systems to AI-first service powered by large language models.

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Job Details
Category fullstack
Posted 7 months ago