São Paulo, Brazil Remote (City) Full-time

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a Snr. Email Security Analyst

Responsibilities

  • Analyze and categorize suspicious email messages to detect phishing attempts, malware delivery, spam, and non-malicious incidents using proprietary analysis tools.
  • Identify and record indicators of compromise such as URLs, domains, file hashes, and sender metadata from email headers, content, and attached files.
  • Monitor and investigate active email-based cyber threats, documenting adversary behaviors and aligning them with MITRE ATT&CK framework classifications.
  • Develop and manage internal datasets, detection rules, and research records to strengthen threat visibility and response.
  • Work alongside experienced analysts during threat assessment sessions to exchange findings and refine detection accuracy.
  • Continuously expand technical knowledge, test new analysis methods, and promote best practices within the team.

Work Arrangement

Remote (São Paulo, Brazil)

Work Arrangement

Remote (City/Region)

About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Department Threat Labs
Category security
Posted 13 days ago