Signode was looking for a Signode Sr. Field Service Technician - Hartford, CT | SmartRecruiters

Sr. Field Service Technician - Hartford, CT Full-time position with comprehensive benefits package at a global transit packaging solutions leader. This remote role requires a candidate based in Hartford, CT. Company Overview: A prominent manufacturer with $2B revenue, 80+ facilities worldwide, and 9,000 employees specializing in packaging consumables, tools, equipment, and innovative transit protection solutions. Compensation: Hourly wage ranging from $36 - $40.00, determined by experience, qualifications, and specific responsibilities. Job Summary: Execute installation, on-demand/scheduled service, and training for industrial and customer-specific application machines. Position involves daily automotive travel with frequent overnight stays, typically 1-6 driving hours daily. Essential Responsibilities: - Adhere to safety regulations and complete related training - Accurately document daily service activities and expenses - Diagnose complex equipment issues and develop strategic solutions - Interpret technical blueprints, wiring diagrams, and schematics - Provide technical support and training - Manage service call scheduling - Troubleshoot mechanical, hydraulic, pneumatic, electrical systems - Coordinate customer pre-installation meetings - Maintain professional customer relationships - Communicate critical information to stakeholders - Identify upgrade opportunities - Design training programs - Prepare comprehensive reports Qualifications: - High School/Technical Degree - 4-5 years transferable experience - Electrical/Mechanical/PLC background - Microsoft Office proficiency - Preferred: Professional electrical/mechanical/automation courses Key Competencies: - Safety awareness - Teamwork - Customer focus - Decision-making - Independence - Results-orientation - Process management - Resourcefulness - Active listening Equal opportunity employer committed to providing reasonable accommodations and workplace diversity.