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AHEAD is hiring a ServiceNow ITSM Principal Technical Consultant

About the Role

AHEAD is hiring a ServiceNow ITSM Principal Technical Consultant to lead technical design and implementation for Enterprise Service Management solutions. This full-time, remote role is centered on providing deep platform expertise and driving successful client outcomes.

What You'll Do

  • Lead technical design and implementation of ServiceNow ITSM solutions for enterprise clients.
  • Architect and configure ServiceNow applications within the Enterprise Service Management domain.
  • Provide expert-level guidance on platform capabilities, best practices, and technical strategy.
  • Translate complex business requirements into scalable and efficient technical solutions.
  • Serve as a technical leader and point of escalation for project delivery teams.

What We're Looking For

  • Proven experience as a ServiceNow Technical Consultant or Architect, specifically within ITSM.
  • Deep functional and technical knowledge of the ServiceNow platform and its core applications.
  • Expertise in designing and implementing complex ServiceNow solutions for large organizations.
  • Strong client-facing skills with the ability to lead technical discussions and workshops.
  • Ability to work independently and manage priorities in a remote, full-time role.

Work Mode

This is a full-time, remote position for candidates based in the United States.

Required Skills
ServiceNowITSMTechnical ConsultingImplementationArchitectureIntegrationIT Service ManagementITILClient AdvisoryPlatform Configuration
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About company
AHEAD

AHEAD appears to be a technology services and solutions company focused on digital operations and technology consulting.

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Job Details
Category other
Posted 7 months ago