Remote (Global)

SpikeIT Global Solutions, Inc. is hiring a ServiceNow ITOM (IT Operations Management) Consultant

About the Role

SpikeIT Global Solutions is looking for a ServiceNow ITOM Consultant to implement and configure ITOM modules that automate workflows and optimize IT operations. The role focuses on Event Management, Discovery, Service Mapping, Cloud Management, and Operational Intelligence.

What You'll Do

  • Configure ServiceNow ITOM modules
  • Automate IT operational workflows
  • Optimize IT operations and processes

What We're Looking For

  • ServiceNow ITOM certification, with CIS-ITOM preferred
  • 5+ years of hands-on ServiceNow ITOM implementation experience
  • Proven experience with Event Management, Discovery, Service Mapping, Cloud Management, and Operational Intelligence
  • Strong knowledge of CMDB, integrations (APIs, MID Servers), and ITIL processes

Technical Stack

  • ServiceNow ITOM
  • APIs
  • MID Servers

Work Mode

This is a global role. The position is remote and based in California (Santa Maria).

All your information will be kept confidential according to EEO guidelines.

Required Skills
ServiceNow ITOMAPIsMID ServersIT Operations ManagementServiceNow PlatformIT Service ManagementProcess ConsultingIntegrationDiscoveryEvent ManagementService MappingCloud Infrastructure MonitoringScriptingConfigurationImplementation
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About company
SpikeIT Global Solutions, Inc.

A global solutions company specializing in ServiceNow consulting and implementation services

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Job Details
Category other
Posted 7 months ago