Paired is looking for a Senior/Lead Operations/Supply Chain professional to step into a high-impact, strategic role. This is an opportunity to operate at a Head of Operations level for a fast-growing DTC e-commerce brand, taking full ownership of the end-to-end supply chain to support rapid scaling.
What You'll Do
- Own and manage the full supply chain lifecycle, from demand planning to final delivery
- Build and refine inventory forecasting and purchasing strategies using real-time sales and projection data
- Plan and execute purchase orders to maintain optimal stock levels while avoiding stockouts or excess inventory
- Develop and manage cash flow forecasting to ensure operational sustainability
- Lead communication with manufacturers and shipping partners to ensure production timelines and delivery schedules are met
- Continuously negotiate pricing, timelines, and payment terms with suppliers to improve margins and cash efficiency
- Coordinate with 3PL partners to manage inventory flow, troubleshoot issues, and ensure operational accuracy
- Partner with the customer service team to ensure clear communication around product availability and delivery timelines
- Create structured, digestible reporting for internal decision-making and stakeholder visibility
- Identify inefficiencies and implement scalable systems and processes across operations
What We're Looking For
- 5+ years of experience in operations, supply chain, or logistics within a DTC or e-commerce environment
- Proven experience in inventory planning, forecasting, and supplier management
- Strong familiarity with Shopify and 3PL ecosystems
- Experience working with overseas manufacturers (Asia-based preferred)
- Strong financial and analytical thinking, with the ability to manage cash flow and operational trade-offs
- Strong communication and negotiation skills
- Highly autonomous, proactive, and comfortable operating in a fast-paced, ambiguous environment
Nice to Have
- Experience working remotely with international teams
Technical Stack
- Shopify
Team & Environment
You'll be joining a lean, founder-led team.
Benefits & Compensation
- Remote flexibility – work from anywhere
- High ownership and autonomy in a scaling business
- Opportunity to grow into a full Head of Operations scope as the company expands
- Compensation: Up to $5,000 USD per month, depending on experience and expertise
Work Mode
This is a remote position for candidates based in the United States.
