Responsibilities
- Be the “go-to person” for go-to-market teams and sales leadership in your supported territory for value-related expertise, direct opportunity support and scaled activities
- Partner with sales management, account executives, solution engineering, sales specialists and other pre- and post-sales teams to support sales and expansion pursuits within your region.
- Develop and deliver compelling, CFO-ready business case presentations, POVs and financial models (ROI & TCO) aimed at accelerating, justifying, and/or expanding sales and renewal opportunities
- Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics;
- Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries
- Play an active role in the evolution of Twilio’s Value Engineering team and methodology.
Requirements
- 3+ years of experience in management consulting, value consulting, value engineering, value realization, financial/investment analysis and/or other applicable roles
- Strong executive presence and presentation skills, comfortable collaborating with and co-presenting to C-suite executives (CIO, CMO, CFO)
- Proficiency in prompt engineering and generative AI tools to accelerate the Value Engineering lifecycle; specifically using AI tools to synthesize discovery notes, automate the creation of customer-facing materials, and audit ROI formulas for logic, consistency, and scale.
- A self-starter who thrives in working collaboratively and cross-functionally - particularly with Sales, Customer Success, Solution Engineering and other key partners.
- Results-oriented, strategic thinker with deep quantitative analysis and financial modeling skills
- Strong understanding of how Marketing, Product, and Support functions operate at enterprise companies specifically regarding omnichannel orchestration, customer lifecycle messaging, and the integration of real-time signals into automated engagement workflows
Nice to Have
- Experience leading SaaS, B2B or other customer/client engagements
- Experience in technology, Enterprise Software, customer engagement channels ( messaging, SMS/RCS, contact centers, voice, email) , or martech related software
- Bachelor's Degree in a financial discipline, or equivalent work experience
Additional Information
- This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
- Approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
- This role is eligible to earn commissions.
