Minneapolis or Charlotte Hybrid Employment USD 76,294.4 - 109,054.4 Hourly

Ameriprise is hiring a Senior UX Content Coordinator

About the Role

Ameriprise Financial is hiring a Senior UX Content Coordinator to elevate the user experience across our digital channels. You will develop intuitive user journeys that foster client engagement and meet key business objectives.

What You'll Do

  • Deliver exceptional UX content experiences by working with Product Owners and Marketing Managers to articulate objectives, determine content, and coordinate resources.
  • Collaborate robustly with UX and Design teams to provide content-led strategies and optimize user flows.
  • Translate content strategy into content requirements to meet consumer expectations.

What We're Looking For

  • High School diploma or GED.
  • 1-3+ years of professional experience in web development teams collaborating with information architects, UX designers, developers, and project managers.
  • Proficient in UX copywriting with a strong user-focus for buttons, headlines, summaries, and micro-messaging.
  • Understanding of information architecture, interactive design principles, web usability, and taxonomy.
  • Experience analyzing and applying information from consumer trends, competitive challenges, and user research.
  • Familiarity with content management and project collaboration systems.
  • Superior communication skills, including creating and delivering presentations to senior leaders.
  • Strong organizational skills and attention to detail; able to manage multiple priorities in an ambiguous, rapidly changing environment.

Nice to Have

  • Bachelor’s degree or equivalent in Marketing, Journalism, or a related field.
  • Experience in content strategy, management, creation, writing, and editing.
  • Financial services or similarly regulated industry experience.
  • Familiarity with agile project management.
  • Experience using Figma and creating mobile app content.

Technical Stack

  • Figma

Team & Environment

You will work closely with Product Owners, Marketing Managers, and UX and Design teams.

Benefits & Compensation

  • Estimated hourly rate: $36.68 - $52.43 / hour
  • Vacation time
  • Sick time
  • 401(k)
  • Health, dental and life insurances

Work Mode

This role follows a hybrid work model.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

Required Skills
FigmaUX CopywritingInformation ArchitectureWeb UsabilityTaxonomyUser ResearchMicro-messaging
Need to work legally in Thailand?

Work permits without the paperwork nightmare

Thai immigration rules are strict and easy to get wrong. SVBL handles the bureaucracy — correct visa type, proper documentation, timely submissions. You focus on your work.

Right visa type for your situation
Document preparation & submission
Deadline tracking & renewals
Direct liaison with immigration
Talk to an expert
10+ years experience
About company
Ameriprise

A diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement. Provides financial planning and advice, global asset management, and insurance.

Visit website
Job Details
Department Marketing
Category design
Posted 14 days ago