Manulife Financial Corporation is hiring a Senior Underwriting Consultant

Manulife Financial Corporation / John Hancock Life Insurance Company (U.S.A.) is looking for a Senior Underwriting Consultant to evaluate applications of the highest financial impact and complexity. In this role, you will work independently, analyze decisions without compromising policy, and act as a guide for more junior colleagues.

What You'll Do

• Manage all aspects of the underwriting process for the most complex cases.
• Identify and provide solutions to work-related problems and issues.
• Negotiate and manage time and resources to meet deadlines and service times.
• Provide training and act as an information resource for more junior underwriters.
• Process all aspects of auditing, formal appeal reviews, and contestable claim review.
• Audit applications to ensure underwriting decisions, correspondence, and processing follow established guidelines.
• Audit medical record summaries to ensure documentation meets our guidelines.
• Assist management with various research projects pertaining to risk assessment.
• Process formal underwriting appeals and complaints.
• Review underwriting fraud referrals for appropriateness and assist with book of business reviews.
• Review contestable claims for potential misrepresentation during underwriting.
• Maintain good relationships within a self-directed team environment.
• Project a professional image and serve as an example to junior staff.
• Serve as a subject matter expert for more junior colleagues and management.
• Assist management with staff training and consults.

What We're Looking For

• College graduate or business equivalent.
• Strong knowledge of the underwriting function and John Hancock's various businesses.
• Strong knowledge of referral areas.
• Strong organizational, communication, and interpersonal skills.
• Strong analytical skills; ability to define, research, and resolve problems.
• Excellent ability to create and maintain customer relationships.
• Ability to prioritize and work effectively under deadlines.
• Strong ability to comprehend, retain, and apply current technical information to daily work.
• Strong knowledge of company plans, riders, benefits, and illustrations.
• Strong knowledge of medical science, technology, terminology, and their impact on morbidity.

Nice to Have

• Preferably 7 or more years of underwriting experience or exposure.

Benefits & Compensation

• Compensation: $88,200.00 USD - $152,880.00 USD.
• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance.
• Adoption/surrogacy and wellness benefits.
• Employee/family assistance plans.
• Various retirement savings plans, including pension/401(k) with employer matching.
• Financial education and counseling resources.
• Paid time off includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time each year.
• Full range of statutory leaves of absence.

Work Mode

This is a remote position open to candidates in the continental US.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.