Emerging Travel Group is hiring a Senior TPP Account Manager (Asia) to join our mission to create, distribute, and operate the most convenient travel products. In this role, you will own and manage a portfolio of third-party hotel suppliers across Asia, ensuring competitiveness and performance while driving strategic partnerships.
What You'll Do
- Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
- Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
- Lead strategic supplier discussions focused on performance, commercial alignment, and long-term partnership value.
- Lead difficult supplier conversations and maintain long-term partnerships.
- Negotiate and improve commercial and payment terms in line with business priorities.
- Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
- Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
- Contribute to and lead internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
- Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.
- Operate with minimal supervision, taking ownership of portfolio strategy and decisions.
What We're Looking For
- 3+ years of experience in the travel industry within the hospitality sector, managing communication and agreements with third-party hotel suppliers.
- Solid understanding of how API integrations impact operational performance.
- Excellent communication and collaboration skills across multicultural, remote teams.
- Strong analytical mindset; confident in data-driven decision-making.
- Ability to take initiative and follow through on responsibilities with minimal supervision.
- Proven ability to manage multiple priorities in a fast-paced, remote environment.
- Hands-on experience working with API-connected suppliers and platforms (e.g., TravelgateX, Juniper, Derbysoft).
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and experience with data visualization platforms such as Tableau or Grafana.
- Advanced proficiency in English and Mandarin is mandatory.
- Availability to travel occasionally for supplier visits.
Technical Stack
- Microsoft Office (Excel, PowerPoint, Word)
- Tableau
- Grafana
Benefits & Compensation
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
Work Mode
This is a global position focused on the Asia region, with flexible schedules and remote work opportunity. Availability for occasional travel is required.
Emerging Travel Group is an equal opportunity employer.
