Responsibilities
- Become an expert on Semgrep and integrating our platform into the software development lifecycle.
- Scope and own each customer engagement with attention towards clear and well-defined objectives and success criteria.
- Articulate to customers how our platform is uniquely differentiated to power their security program with greater speed, accuracy, and flexibility than other offerings
- Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, writing knowledge base articles and blogs, running workshops and presenting at events.
- Minimize customer friction in adopting and deploying Semgrep through building automation and creating content for external consumption.
- Share the voice of the customer to influence the roadmap of new features and services for the Semgrep platform.
- Proactively work within the organization to influence the evolution of the platform.
- Contribute to building a world-class solutions engineering organization by driving organization initiatives that help us refine and scale our workflows and processes.
Requirements
- Excellent verbal and written communication and presentation skills in English.
- An interest in people and helping them solve challenging technical problems.
- 8+ years working with customers in a pre-sales, customer success, or customer/product support experience.
- Experience communicating with executives and operating full sales cycles in large organizations.
- A deep understanding of developer workflows and build systems, including CI / CD environments such as GitHub Actions, GitLab, Circle CI, Jenkins, and Buildkite.
- Exposure to application security, vulnerability management, and static analysis programs.
- A bachelor’s degree in computer science, computer engineering, similar technical field of study, boot-camp completion, or equivalent practical experience.
Nice to Have
- Uplifted your former teams by contributing technical knowledge, business acumen, industry insight, learning development, and direct mentoring.
Additional Information
- Location: Candidates need to be located in the greater London metro area.
- Our compensation package includes equity and benefits in addition to salary.
- For US-based roles open to remote work, we are currently able to hire employees in the following states only: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Virginia, Washington, and Wisconsin.
