Responsibilities
- Collaborate with the sales team to grasp customer needs and provide technical support
- Create and deliver technical presentations and demos highlighting the advantages of our products to existing and potential customers
- Conduct proof of concept trials for customers
- Identify customer initiatives and challenges, and match them with suitable solutions
- Develop technical champions and strong relationships within customer accounts
- Lead demonstration and proof-of-concept activities for both prospects and customers
- Create and deliver customer presentations tailored for all levels within an Enterprise Customer's organization
- Share expertise with peers through professional content, including white papers, blog posts, and other knowledge-sharing activities
- Represent the company externally with thought leadership and expertise at various events
- Apply in-depth vertical knowledge or domain expertise to advise on best practices
Requirements
- Bachelor's Degree or equivalent relevant work experience
- Minimum 5 years pre-sales experience
- Proven experience in a customer-facing technical role, such as Solutions Engineer, with exposure to CDN, Security, Networking, or SaaS technologies
- Strong written, verbal, and presentation communication skills
- Demonstrated ability to manage multiple projects and activities concurrently
- Highly motivated, curious, and collaborative team player who works with a sense of urgency
Nice to Have
- Strong grasp of fundamental customer network and application designs, including detailed knowledge of the user-to-application workflow in hybrid environments (Azure, AWS, GCP)
- Understanding, knowledge, or experience with application and network security
- Familiarity with SaaS application environments and challenges related to VPN/remote access
- Experience or knowledge of SIEM and log analytics platforms
- Foundational knowledge of client OS and software distribution
- Demonstrated ability to interact with and communicate messages of network and security transformation to senior-level staff and executives
- Strong understanding of routing, subnetting, split tunnels, SD-WAN, and local internet breakout
- Familiarity with common end-user and application security threats, including DDoS, malware, phishing, and viruses
- Awareness of the competitive landscape, particularly concerning CDN providers and internet security technologies
- Graduate-level degrees in Computer Science, Engineering, or related fields are noted, but not a strict requirement. Candidates from all backgrounds are welcome.
- Relevant certifications such as Azure/AWS/GCP Architect are a plus
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Compensation
Not specified
Work Arrangement
Hybrid
Team
The Pre-Sales Solution Engineering organization is responsible for the technical sales of the solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for customers. The team includes individuals from various backgrounds such as Sales Consultants, Technical Consultants, Technical Support, and Program Managers.
Other
The position requires up to 50% travel for attending meetings with prospects or customers, participating in conferences and industry events, and collaborating with colleagues.
Not specified
