NICO National Indemnity Company seeks a Senior Software Quality Assurance Engineer I to direct and participate in designing, creating, testing, and implementing automated testing. This role reduces risk and accelerates time to value for software products. You will act as a technical lead on testing coverage and champion a quality mindset within the team, contributing to the company’s culture of financial strength and stability as a member of the Berkshire Hathaway group.

What You'll Do

Plan testing (regression, functional, data validation, system integration, load, or performance) for new and existing functionality.
Work with engineers, product partners, and business stakeholders to ensure robust, feasible testing coverage.
Establish KPIs and metrics to measure the effectiveness of automation testing efforts.
Design testing strategies and integrate testing into the software development lifecycle.
Determine testing frequency and whether tests should be automated or manual.
Develop complex test scenarios and cases covering edge cases and failure scenarios.
Build strategies for managing test data effectively.
Identify opportunities to reduce testing time and effort by automating repeatable tests.
Enhance and maintain the automated testing framework.
Direct teams to design, create, test, and implement various automation testing strategies.
Lead initiatives to enhance automation testing methodologies, processes, and tools.
Identify risks associated with automation testing and lead implementation of mitigation strategies.
Evaluate new automated testing methods, tools, and technologies.
Execute and implement test cases.
Support user acceptance testing conducted by business partners or end users.
Conduct exploratory testing and risk analysis for complex features.
Design and execute performance and load-testing scenarios.
Document and analyze test results and recommend corrective action.
Design, build, and instruct others to build test cases and procedures.
Isolate, reproduce, manage, and maintain defect and test case repositories and verify fixes.
Prioritize tests for fixes based on complexity and impacted systems.
Work with stakeholders to identify root causes and implement solutions.
Lead investigation and analysis of test failures.
Research, recommend, and implement new testing technologies and practices.
Define and champion quality and testing best practices among teams.
Act as a team lead for technical questions regarding test plans.
Train testing personnel on methods and procedures to test software products.
Provide technical guidance and mentorship to junior team members.
Conduct training sessions and workshops to share automation testing expertise.
Test, or direct testing, on applications in conjunction with ‘go live’ events, software upgrades, and server migrations.
Participate in recommendations regarding whether to abort a software upgrade or ‘go live’ event.

What We're Looking For

Bachelor's Degree in a related field or equivalent work experience.
Three or more years of related work experience.
Excellent verbal and written communication skills for both technical and non-technical audiences.
Excellent customer service skills.
Excellent logic and analytical skills.
Documentation skills.
Attention to detail and ability to identify, isolate and document defects.
Collaboration skills and ability to work on a team.
Adaptability and willingness to learn.
Ability to analyze company business information needs and procedures.
Ability to learn quickly.
Ability to work independently.
Ability to work well with others.
Ability to respond well to demands on time and resource.
Ability to organize time and resources and handle multiple high priorities.
Ability to delegate, plan, prioritize, and meet deadlines.
Ability to work with detail with accuracy.
Ability to research and evaluate alternatives, reach decisions, and make recommendations.

Nice to Have

Bachelor degree in Mathematics, Computer Science, or a related field.
Principles of finance, business, statistics, and insurance.
Knowledge of property casualty rating and policy coverages and endorsements.
Knowledge of the insurance industry and marketing techniques.
Knowledge of company, agency, and department practices and procedures.
Experience with test automation frameworks (e.g. Selenium, Test Complete).
Experience with application performance monitoring and observability tools.
Strong knowledge of agile practices and experience with agile planning tools (e.g. Azure DevOps).

Technical Stack

Selenium
Test Complete
Azure DevOps

Benefits & Compensation

Employee Resource Groups for volunteering, connecting, social gatherings, and professional development.
Wellness program with online portal.
Onsite fitness center (Omaha office).
Retirement and savings plan with immediate enrollment and 100% employer match up to 5%.
Medical, Dental and Vision for regular, full-time employees and eligible dependents.
Dedicated Learning & Development program.
100% upfront Educational Reimbursement program.
Subsidized downtown parking.
Competitive time off policies including parental leave.
Employee Assistance program.