Vego Garden is looking for a Senior Social Media Community Specialist to build genuine connections with gardeners online. You will be responsible for cultivating our brand community across platforms like Reddit, Discord, Facebook, and Pinterest, fostering authentic interactions and driving engagement. Our mission is to make gardening accessible and sustainable, using it as a force for personal and community development.
What You'll Do
- Build a Reddit presence through direct interaction with gardeners and customers on relevant subreddits.
- Grow and moderate the Vego Garden Facebook group.
- Discover, join, and engage with relevant gardening Discord servers.
- Establish and execute a Pinterest strategy to increase brand discoverability.
- Identify and pursue potential new opportunities for community engagement online.
- Manage day-to-day engagement across social media platforms (e.g., Instagram, TikTok, Facebook, X, YouTube, LinkedIn).
- Respond to comments, DMs, mentions, and tags in a timely, on-brand manner.
- Foster positive, inclusive, and authentic community interactions.
- Monitor conversations, trends, and sentiment related to Vego Garden and the gardening industry.
- Escalate customer service issues, feedback, or crises to appropriate teams.
- Assist with content creation for social media and PPC ads.
- Track engagement metrics and provide regular community insights and reports.
- Support campaigns, launches, and promotions through active community engagement.
- Stay up-to-date with the latest trends and developments in the social media domain.
- Assist the Branding Team with tasks from the managing Partners.
What We're Looking For
- 3+ years of experience managing social media communities or brand accounts.
- Strong written communication skills with a clear, friendly brand voice.
- Deep understanding of social media platforms and online culture.
- Knowledge of gardening.
- Experience using social media management tools (e.g., Sprout, Hootsuite, Later, Sprinklr).
- Ability to handle sensitive conversations calmly and professionally.
- Highly organized with strong time-management skills.
- Comfortable working in fast-paced, real-time environments.
Technical Stack
- Sprout
- Hootsuite
- Later
- Sprinklr
Team & Environment
You will be part of the Branding Team, contributing to a culture of supportive leadership and engaging activities.
Benefits & Compensation
- Compensation range: $55,000 - $65,000
- Flexible Paid Time Off
- 12 PTO days per year, accrued bi-weekly, with incremental increases annually
- 7 paid Holidays
- 401k contribution match of 4%
- Comprehensive Medical, Dental, Vision, and Life insurance plans. The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans.
- Toll Roads Allowance of $100 per month
- Phone Allowance of $50 per month
- Company-sponsored breakfasts and lunches
- Great culture, supportive leadership, engaging activities, employee appreciation
Work Mode
This is a hybrid role based out of our offices at 13808 Boudreaux Road, Bldg. #2, Tomball, TX and 22503 Lain Road, Spring, TX.
Vego Garden Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status, or marital status.
