About the Role
This role involves developing and operating enterprise Kubernetes-based cloud services, improving scalability through automation, enhancing monitoring systems, and enabling customer self-service. The engineer will work in a blameless, collaborative environment, contributing code, resolving escalated issues, and exploring AI-driven improvements within agile workflows.
Responsibilities
- Write and maintain code to enhance service scalability and system reliability
- Develop automated tests and engage in peer code reviews to improve software quality
- Mentor team members and share expertise to strengthen team capabilities
- Participate in scheduled on-call rotations, including limited weekend and holiday coverage
- Apply sustainable incident management practices and lead post-incident reviews without blame
- Address and resolve escalated technical issues from global support teams
- Collaborate within a small agile team to refine SRE tools, support teammates, and drive self-improvement
- Investigate and integrate emerging AI technologies into development workflows and tooling
Requirements
- Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience
- Minimum of five years managing Linux servers, particularly RHEL, CentOS, or Fedora, in cloud environments such as AWS, GCE, or Azure
- At least three years of hands-on experience with enterprise monitoring systems; familiarity with Prometheus is beneficial
- Three or more years using configuration management tools such as Ansible, Puppet, or Chef
- Two or more years programming in an object-oriented language, with preference for Golang, Java, or Python
- Two or more years delivering hosted services in production environments
- Proven ability to diagnose and resolve system-level issues efficiently and accurately
- Strong grasp of TCP/IP networking fundamentals and common protocols including DNS and HTTP
- Effective communication skills with experience interacting directly with customers and delivering technical presentations
Nice to Have
- One or more years of experience working with Kubernetes
- One or more years of experience using Docker-based container technologies
Benefits
- Comprehensive health insurance covering medical, dental, and vision care
- Flexible Spending Accounts for healthcare and dependent care expenses
- Health Savings Account paired with a high-deductible health plan
- Retirement 401(k) plan with employer matching contributions
- Paid time off and recognized public holidays
- Paid parental leave available to all new parents
- Leave programs including disability, paid family medical leave, and paid military leave
- Employee Stock Purchase Plan for eligible team members
- Reimbursement for family planning expenses
- Tuition reimbursement for continuing education
- Transportation expense account for commuting costs
- Employee Assistance Program for personal and professional support
- Additional benefits such as stock purchase, family planning, tuition, transportation, and EAP access
Compensation
Annual salary, bonus eligibility, commission potential, and equity may be included; total compensation varies by location, experience, and internal equity
Work Arrangement
Remote position based on the Pacific/West coast of North America
Team
Part of a global, agile SRE team focused on innovation, transparency, and continuous improvement in open source technologies
About the Job
The Senior Site Reliability Engineer will develop, scale, and operate OpenShift managed cloud services, Red Hat’s enterprise Kubernetes platform. This role emphasizes automation, self-service capabilities, and sustainable monitoring. Engineers contribute through coding, operations, and system design while working in a blameless, collaborative culture. The team values openness, learning from failures, and proactive use of AI to streamline workflows and solve complex customer challenges.
Pay Transparency
Compensation is determined by job location, experience, skills, training, market value, and internal equity. Salary is one part of the package; bonuses, commissions, and equity may also apply. For Remote-US roles, salary ranges adjust by location but align with job responsibilities and experience.
About Red Hat
The company is a global leader in enterprise open source software, delivering high-performance solutions in Linux, cloud, containers, and Kubernetes. With a presence in over 40 countries, teams operate flexibly across in-office, hybrid, and remote settings. Innovation is driven by open collaboration, and employees are encouraged to contribute ideas regardless of role or tenure.
Inclusion at Red Hat
The company fosters a culture rooted in open source values—transparency, collaboration, and inclusion—where diverse perspectives are welcomed and celebrated. It strives to ensure all individuals have equal access and opportunity to contribute and grow.
Equal Opportunity Policy (EEO)
The company is committed to being an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics. Unsolicited resumes from agencies are not accepted, and reasonable accommodations are provided for applicants with disabilities.
Other
- The salary range for this role is $139,580.00 - $230,170.00, with actual offers dependent on qualifications.
- For Remote-US roles, salary ranges may vary by location but remain aligned with job duties and experience.
- Accommodations are available for applicants with disabilities; contact application-assistance@redhat.com for support.
- General inquiries about application status will not be answered.
- The company does not accept unsolicited resumes from recruitment agencies and will not pay fees unless a formal contract exists.
Not specified
