Red Hat is hiring a Senior Site Reliability Engineer to develop, scale, and operate Azure Red Hat OpenShift managed cloud services remotely from the Pacific/West coast of North America. You will contribute to running OpenShift at scale, focusing on enabling customer self-service, improving system monitoring, and automating workflows.
What You'll Do
- Contribute code to increase the scalability and reliability of the service.
- Contribute software tests and participate in peer review to increase the quality of our codebase.
- Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration.
- Participate in a regular on-call schedule, including occasional paid weekends and holidays.
- Practice sustainable incident response and blameless postmortems.
- Resolve customer issues escalated from the Red Hat Global Support team.
- Work within a small agile team to develop and improve SRE software, support your peers, plan, and self-improve.
- Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
What We're Looking For
- Bachelor's degree in Computer Science or related technical field, or equivalent experience.
- 5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure.
- 3+ years of experience with enterprise systems monitoring.
- 3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef.
- 2+ years of experience programming with at least one object-oriented language; Golang, Java or Python preferred.
- 2+ years of experience delivering a hosted service.
- Demonstrated ability to quickly and accurately troubleshoot system issues.
- Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP.
- Solid communications skills and experience working directly with and presenting to customers.
Nice to Have
- Knowledge of Prometheus is a plus.
- 1+ year(s) of experience with Kubernetes is a plus.
- 1+ year(s) of experience with docker-based containers is a plus.
Technical Stack
- Linux: RHEL, CentOS, Fedora
- Cloud Providers: AWS, GCE, Azure
- Monitoring: Prometheus
- Configuration Management: Ansible, Puppet, Chef
- Programming Languages: Golang, Java, Python
- Orchestration & Containers: Kubernetes, Docker-based containers
- Networking: TCP/IP Networking (DNS, HTTP)
Team & Environment
You will work within a small agile SRE team where individual contributions have high visibility. The team culture relies on teamwork, openness, and learning from failures in a blameless environment.
Benefits & Compensation
- Salary range: $139,580.00 - $230,170.00
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more
Work Mode
This is a fully remote position. Candidates must be located on the Pacific/West coast of North America. Associates work flexibly across work environments, from in-office to fully remote.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
