Responsibilities
- Act as the primary point of contact for clients during security incidents, ensuring timely and effective communication and resolution.
- Oversee the implementation of new features and enhancements in MSS services, ensuring they meet client needs and expectations.
- Maintain clear and consistent communication with clients (and their suppliers/partners), providing updates on incident status, service changes, and other relevant information.
- Engage in a wide range of security activities within client organizations, including threat analysis, vulnerability assessments, and compliance checks.
- Identify customer’s security priorities based on the output of our services.
- Assist the NVISO Service Delivery Manager
- Work closely with NVISO’s internal teams to ensure the delivery of high-quality security services and support to clients.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 3 years of experience in a relevant cyber security role (i.e. analyst), preferably within a Managed Security Service Provider (MSSP) environment.
- Strong understanding of security operations and incident response.
- Proficiency in security tools and technologies, such as SIEM, IDS/IPS, vulnerability scanners, and endpoint protection solutions (especially Microsoft and Palo Alto).
- Excellent verbal and written communication skills, with the ability to effectively convey technical information to non-technical stakeholders.
- Strong analytical and problem-solving skills, with the ability to quickly assess and respond to security incidents.
- Knowledge of industry standards such as ISO 27001, NIST Cybersecurity Framework, NIS2 etc.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- You are eligible for NATO CLEARANCE
Nice to Have
- Microsoft Security stack certifications are highly desirable (i.e. SC-200)
Benefits
- A training budget of 10.000€ and 10 days every two years
- Working and learning from the best people in the European cyber security industry.
- An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
- Our commitment to coach and counsel you and help you grow; each employee receives a personal coach within the team, whose role is to ensure your well-being and helps you grow in your career!
- Flexible working model and home office possibilities (+working abroad options)
- Statutory leave plus 5 additional leave days by NVISO
Additional Information
- You are eligible for NATO CLEARANCE
