At Braze, the Senior Salesforce Product Manager - SMB will lead the evolution and optimization of our Salesforce ecosystem for the SMB segment. You’ll own the strategy, roadmap, and execution, translating business needs into impactful platform capabilities that drive results across sales, marketing, engineering, and operations.
What You'll Do
- Drive the strategy and roadmap for the SMB’s instance of Salesforce and Marketing Cloud.
- Gain a deep understanding of key Sales and Marketing functions and processes to drive quarterly commits, delivery, and value articulation.
- Determine and execute opportunities to enhance sales team efficiency.
- Partner with Sales, Marketing, and Operations to build and incrementally improve software.
- Drive continuous improvement in product management processes, focusing on customer-centric solutions.
- Partner with engineering to determine the best technical implementation methods to achieve business and customer outcomes.
- Drive user adoption through intuitive design, training strategies, documentation, and feedback loops; identify and remove friction in day-to-day use.
What We're Looking For
- A minimum of 5 years of experience in Salesforce product management or Salesforce consulting.
- Strong understanding of Salesforce architecture, including Sales Cloud, Marketing Cloud, and custom applications built on the Salesforce platform.
- Demonstrated success in product launches and effective stakeholder management.
- Excellent analytical, problem-solving, and decision-making abilities.
- Exceptional communication and interpersonal skills.
- Proven ability to collaborate with cross-functional teams.
- Innovative, decisive, team-oriented, and customer-focused personality traits.
Nice to Have
- Salesforce certification(s) such as Salesforce Certified Administrator, Platform App Builder, or others are highly desirable.
- Experience with Salesforce Marketing Cloud is a strong plus.
Technical Stack
- Salesforce core platforms: Sales Cloud, Service Cloud
- Salesforce Marketing Cloud
- Custom applications built on the Salesforce platform
Team & Environment
You will work closely with cross-functional teams including sales, marketing, engineering, and operations, and report to the Manager, Product Management - SMB, Salesforce.
Benefits & Compensation
- Compensation range: $96,400 - $139,400
- Health, dental, and vision insurance including mental health benefits.
- 401(k) matching plus a Roth option (U.S. Based employees only).
- PTO & paid holidays off.
- Sabbatical program (for eligible roles).
- Summer hours (for eligible roles).
- Paid parental leave.
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova).
- Employee recognition and rewards program.
- Charitable matching and a paid volunteer day.
Work Mode
This is a hybrid role based in Denver.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.
