About the Role
This role involves collaborating with sales teams to drive customer engagement through technical expertise in data protection, AI, and cybersecurity. The individual will translate complex technical concepts into business value, support pre-sales activities, and help shape customer solutions.
Responsibilities
- Deliver technical presentations and product demonstrations tailored to customer environments
- Collaborate with account executives to identify customer challenges and position appropriate solutions
- Design and propose architectures that meet enterprise data management and security requirements
- Respond to technical inquiries from prospects and partners
- Participate in proof-of-concept deployments and trials
- Articulate product strengths in the context of data resilience, backup, and AI-driven security
- Support responses to RFPs and technical qualification documents
- Stay current on industry trends in cloud, data protection, and artificial intelligence
- Engage with engineering and product teams to relay customer feedback
- Assist in troubleshooting technical obstacles during sales cycles
- Educate customers on compliance, governance, and cyber recovery capabilities
- Present at industry events, webinars, and customer briefings
- Develop customized solution proposals based on technical assessments
- Work across time zones to support regional and global accounts
- Maintain deep understanding of competitive landscape and differentiators
- Enable partners with technical training and resources
- Facilitate workshops on data security and operational recovery
- Translate business requirements into technical configurations
- Support negotiation phases with technical clarification and validation
- Ensure post-sales handoff includes accurate technical documentation
Compensation
Competitive salary with performance incentives and comprehensive benefits package.
Work Arrangement
Hybrid work model with flexibility based on regional requirements.
Team
Part of a global pre-sales engineering team supporting enterprise sales across multiple regions.
Why This Role Matters
As organizations increasingly rely on AI and cloud technologies, securing data across environments has become critical. This role directly impacts customer success by ensuring robust data resilience and protection strategies are in place.
What We Offer
Opportunity to work with cutting-edge data protection technologies, continuous learning, career development, and a collaborative global team environment.
Available for qualified candidates where legally permissible.
