Responsibilities
- Lead the data and analytic support for OFE programs and program development;
- Oversee research projects on current and emerging topics related to financial empowerment, financial health, financial capability, financial products and services, and predatory business practices impacting New Yorkers;
- Supervise directly the Research Analyst;
- Serve as project lead for the update of the Neighborhood Financial Health Indicators on the Neighborhood Financial Health Index Map;
- Assist OFE’s Director and Assistant Director of Policy and Research to provide support and feedback to OFE staff to ensure program, product, and policy developments incorporate the best and most appropriate research and research practices by conducting exploratory data analysis to detect patterns, trends, and relationships;
- Lead the management of the Customer-Relationship Management (CRM) for public facing financial empowerment programs.
- Implement OFE’s monitoring and evaluation processes including defining appropriate metrics for OFE initiatives/programs, working with DCWP’s data analysis team to identify and/or design tools for data collection and tracking metrics, defining and analyzing outcomes, and working with the Director and Assistant Director of Policy and Research as well as senior program staff to report on program progress;
- Collaborate with OFE’s Assistant Director of Policy and Research to complete timely analysis on the issues, legislation, systems and policies impacting the financial health and stability of New Yorkers with low incomes and of new policy, technologies and research; identify linkages to OFE’s programs and services and provide market and consumer insights to inform OFE’s work;
- Draft, proofread and/or edit a range of materials, including but not limited to publications, reports, program documents, policy memos, presentations, and grant proposals;
- Cultivate and maintain relationships with external researchers and field experts to inform research design and work;
- Stay abreast of the issues, systems, research and policies impacting the financial health and stability of New Yorkers with low incomes; and
- Services and provide insights to inform OFE’s work; and
- Implement and manage special projects as needed to reduce systemic inequality and build individual and community wealth and assets.
Requirements
- A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization;
- A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization;
- Education and/or experience which is equivalent to the above.
Nice to Have
- Experience in data analysis, reporting & evaluations, research methodologies in social sciences and data visualization.
- Experience conducting programmatic and urban policy research, proficient in software packages and programming languages related to data management, analysis, and presentation (e.g., R, Stata, CognosART, SQL, Python, ArcGIS, Git, Atlas.ti, Tableau)
- Comfort with both field research and secondary data analysis methods, excellent writing skills, producing high-quality research and data reports in a wide variety of formats, and expertise in financial empowerment issues.
Work Arrangement
Hybrid
Additional Information
- The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
- Appointments to this position are subject to a minimum probationary period of one year.
