The City of New York's Department of Consumer and Worker Protection (DCWP) is hiring a Senior Research Analyst for its Office of Financial Empowerment (OFE). In this role, you will lead data reporting, quantitative analysis, and research activities focused on key initiatives like NYC Free Tax Prep and the Neighborhood Financial Health Index. Your work will directly support the broader mission of improving financial health and stability for New Yorkers with low incomes.
What You'll Do
- Lead the data and analytic support for OFE programs and program development.
- Oversee research projects on topics related to financial empowerment, financial health, financial capability, financial products and services, and predatory business practices impacting New Yorkers.
- Supervise directly the Research Analyst.
- Serve as project lead for the update of the Neighborhood Financial Health Indicators on the Neighborhood Financial Health Index Map.
- Assist OFE’s Director and Assistant Director of Policy and Research to provide support and feedback to OFE staff to ensure program, product, and policy developments incorporate the best and most appropriate research and research practices by conducting exploratory data analysis.
- Lead the management of the Customer-Relationship Management (CRM) for public facing financial empowerment programs.
- Implement OFE’s monitoring and evaluation processes including defining appropriate metrics, working with DCWP’s data analysis team on data collection tools, analyzing outcomes, and reporting on program progress.
- Collaborate with OFE’s Assistant Director of Policy and Research to complete timely analysis on issues, legislation, systems and policies impacting the financial health and stability of New Yorkers with low incomes.
- Draft, proofread and/or edit a range of materials, including publications, reports, program documents, policy memos, presentations, and grant proposals.
- Cultivate and maintain relationships with external researchers and field experts to inform research design and work.
- Stay abreast of the issues, systems, research and policies impacting the financial health and stability of New Yorkers with low incomes.
- Implement and manage special projects as needed to reduce systemic inequality and build individual and community wealth and assets.
What We're Looking For
- A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization.
- Education and/or experience which is equivalent to the above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience.
- Deep commitment to financial inclusion.
- Strong analytic, research, organizational, writing and communication skills.
- Experience in data analysis, reporting & evaluations, research methodologies in social sciences and data visualization.
- Experience conducting programmatic and urban policy research.
- Proficient in software packages and programming languages related to data management, analysis, and presentation (e.g., R, Stata, CognosART, SQL, Python, ArcGIS, Git, Atlas.ti, Tableau).
- Comfort with both field research and secondary data analysis methods.
- Excellent writing skills, producing high-quality research and data reports in a wide variety of formats.
- Expertise in financial empowerment issues.
Nice to Have
- A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization.
Technical Stack
- R
- Stata
- CognosART
- SQL
- Python
- ArcGIS
- Git
- Atlas.ti
- Tableau
Team & Environment
You will be part of the Policy and Research team within the Office of Financial Empowerment (OFE), reporting to the Director and Assistant Director of Policy and Research.
Benefits & Compensation
- Salary range: $87,743 - $100,904
Work Mode
This role follows a hybrid work model and is based in New York, NY.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
