Responsibilities
- You'll help shape a compelling product vision and roadmap for the tokenization platform, driving alignment and seeking consensus among leadership, engineering, and cross-functional partners
- Directly engage with Visa, Mastercard, Apple, and Google on compliance mandates, protocol migrations, and strategic partnership initiatives - serving as Marqeta's primary product voice for tokenization
- Collaborate across engineering, operations, and international teams to manage complex, multi-month initiatives such as network migrations and regional compliance rollouts
- Translate network and wallet requirements into clear engineering specifications, writing high-quality PRDs with crisp acceptance criteria that maintain engineering velocity
- Deliver customer value iteratively, launching new capabilities end-to-end — from ideation through rollout — driving measurable gains in token provisioning and transaction processing volume
- Identify and flag customer-impacting gaps in the platform, surfacing issues to leadership early with clear status updates and action plans
- Own the product narrative for tokenization across GTM, Product Support, Customer Success, and onboarding - ensuring cross-functional teams have the product knowledge, documentation, and strategic context they need to move fast and represent the platform accurately to customers
- Collaborate with go-to-market partners to develop product collateral, presentations, and enablement tools that bring tokenization capabilities to customers and prospects
- Stay current with payment industry trends, competitive landscape, and growth opportunities to proactively shape the platform's direction
Requirements
- 5+ years in a product management role designing and delivering payment solutions that have delighted customers and driven business growth
- Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, tokenization standards, and digital wallet integrations (Apple Pay, Google Pay)
- Proven track record of end-to-end product delivery and execution, with experience independently owning a complex platform with high compliance and reliability requirements
- Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
- Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
- Excellent technical acumen, curiosity, and familiarity with APIs, data analysis, and working alongside engineering teams to shape technically sound solutions
- A customer-centric mindset — you consistently ask "How does this solve the customer's problem?"
- "Roll up your sleeves" mentality to make your products successful and get things done, even when the path is unclear
- Expertise in Agile, stakeholder management, and product lifecycle management
Nice to Have
- Experience with transaction processing systems, 3DS authentication, or issuer processing platforms
- Familiarity with international payment regulations.
- Experience managing tier-0 or mission-critical services with high uptime expectations
- Understanding of connected platform components beyond tokenization, such as fulfillment, accounts, and issuing systems
Work Arrangement
Hybrid
Additional Information
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
