Remote Remote (Country) Employment

Viator (a Tripadvisor company) is hiring a Senior Product Manager, Checkout

Responsibilities

  • Direct the strategy and execution of the checkout experience.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Analyze data to identify trends, pinpoint areas for improvement, and measure success.
  • Work closely with design, engineering, and marketing teams to ensure alignment with product goals.
  • Conduct user research and usability testing to inform product decisions.
  • Develop and maintain product roadmaps and backlogs.
  • Manage the product lifecycle from ideation to launch and beyond.
  • Ensure the checkout process is scalable, secure, and optimized for performance.
  • Monitor key performance indicators (KPIs) and make data-driven decisions.
  • Stay updated with industry trends and best practices in e-commerce and travel technology.
  • Facilitate workshops and brainstorming sessions to generate innovative ideas.
  • Create and present product demos and updates to stakeholders.
  • Manage relationships with external partners and vendors.
  • Ensure compliance with legal and regulatory requirements.
  • Provide mentorship and guidance to junior team members.
  • Contribute to the development of the company's overall product strategy.
  • Identify and mitigate risks associated with the checkout process.
  • Collaborate with customer support to address user feedback and issues.
  • Participate in Agile development processes, including sprint planning and retrospectives.
  • Ensure the checkout process is accessible to users with disabilities.
  • Work on improving the mobile checkout experience.
  • Conduct A/B testing to optimize conversion rates.

Nice to Have

  • Experience with global payment systems and currencies.
  • Knowledge of travel industry-specific payment gateways.
  • Familiarity with international shipping and logistics.
  • Experience with fraud detection and prevention systems.
  • Knowledge of SEO and SEM best practices.
  • Experience with international product launches and localization.
  • Familiarity with travel industry trends and regulations.
  • Ability to work collaboratively with cross-functional teams.
  • Experience with product lifecycle management.
  • Knowledge of customer support and feedback processes.
  • Ability to conduct user research and usability testing.
  • Experience with product roadmap development and management.
  • Familiarity with legal and regulatory requirements in e-commerce.

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid

Team

Part of a dynamic and innovative product team focused on enhancing the user experience and driving revenue growth.

About Us

  • A global travel marketplace.
  • Connects travelers with experiences worldwide.
  • Offers a wide range of tours, activities, and attractions.
  • Committed to providing exceptional customer service.
  • Dedicated to innovation and continuous improvement.
  • Values diversity, inclusion, and collaboration.
  • Focused on creating memorable experiences for travelers.
  • Part of a larger travel technology company.
  • Operates in multiple countries and languages.
  • Aims to make travel planning and booking seamless and enjoyable.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • The chance to work on innovative projects.
  • A focus on work-life balance.
  • A supportive and inclusive company culture.
  • The opportunity to make a significant impact on the business.
  • Access to cutting-edge technology and tools.
  • A commitment to diversity, equity, and inclusion.
  • The chance to work with a global team.

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About company
Viator (a Tripadvisor company)
Viator is the leading marketplace for travel experiences, offering over 300,000 travel experiences worldwide.
All jobs at Viator (a Tripadvisor company) Visit website
Job Details
Department Checkout Pod
Category product
Posted 2 hours ago