Responsibilities
- Lead the end-to-end design process for new products and features, from ideation and concept development to prototyping, testing, and implementation.
- Collaborate with product managers, engineers, and other stakeholders to define product requirements and design specifications.
- Contribute to product strategy and roadmaps through customer research and design explorations
- Conduct user research to understand user needs, behaviors, and pain points.
- Create wireframes, mockups, and prototypes to communicate design concepts and gather feedback.
- Iterate on designs based on user feedback and data.
- Develop and maintain design systems and guidelines.
- Present design concepts and rationale to stakeholders.
- Mentor and guide junior designers.
- Contribute to achieving key product milestones by creating the designs that drive customer growth, NPS score, conversions, and much more
- Review metrics and analytics to track and measure the impact of design
- Build and maintain design documentation. Including but not limited to enterprise UI Style guide, Customer Journey maps, SiteFlows, and User flows
- Ensure usage of consistent branding, language, and design across products.
- Stay current on knowledge and skills necessary for in the area of product design best practices and, platform capabilities
- Conduct interviews with candidates to make sure they have the product design skills to complete the job
- Perform other duties as assigned
Requirements
- Bachelor's degree in design or a related field.
- 5+ years of experience in product design, with a proven track record of delivering successful products.
- Strong knowledge and ability to work across all phases of the digital product design process; including user research, ux writing, wireframing, prototyping, visual design, interaction design, and usability testing
- Proficiency in tools such as Figma, Pendo, Google Gemini, Miro, and Asana
- Ability to analyze data from user research and synthesize those insights to inform product decisions
- Ability to adapt your designs across a variety of platforms and form factors
- Excellent communication and presentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- A portfolio showcasing your design skills and experience.
