HSBC is seeking a Senior Product Designer to lead the end-to-end design of digital experiences across platforms. The role involves championing user-centered design, collaborating with cross-functional teams, and mentoring junior designers while ensuring alignment with global brand and accessibility standards.
Responsibilities
- Lead the end-to-end design of digital experiences across platforms, including discovery, wireframes, visual design, and interactive prototypes.
- Write and review concise, user-friendly microscopy that helps guide users through tasks, ensuring a seamless and intuitive experience
- Champion a user-centered design approach, conducting or supporting research to understand user needs, pain-points and behavior.
- Collaborate with product owners, developers and stakeholders to define problems, align on goals and co-create solutions
- Translate complex customer journeys and business requirements into clear, intuitive, and visually engaging interfaces.
- Drive the use of design systems and help evolve components in alignment with HSBC’s global brand and UI standards.
- Present and communicate design work with clarity, confidence, and rationale to stakeholders at various levels.
- Support accessibility and compliance standards, embedding inclusive design practices throughout the design lifecycle.
- Coach and mentor mid-level and junior designers, providing feedback and guidance on design quality and process.
- Contribute to continuous improvement of design tools, systems, and ways of working.
Requirements
- Proven experience in UX and UI design, preferably in a fast-paced or large-scale environment.
- Experience with UX writing and crafting clear, user-centered copy as part of the design process
- Proficiency in design and prototyping tools such as Figma.
- Strong portfolio demonstrating responsive and mobile-first design and showing how those designs have created meaningful impact or delivered value to users or the business.
- Familiarity with user journey mapping, UI/UX research, and workflow design.
- Working knowledge of accessibility principles and how to implement them.
- Experience collaborating in Agile or cross-functional teams.
- Excellent communication skills and comfort working across cross-functional team
- Confidence mentoring others and contributing to a culture of growth and excellence.
- Portfolio’s MUST be presented
Nice to Have
- Experience working on global projects or in multinational environments, able to balance global design consistency with local market backstage differences.
- Financial services experience or exposure to regulated environments is preferred
Tech Stack
Figma
Benefits
- Continuous professional development
- Flexible working
- Opportunities to grow within an inclusive and diverse environment
Work Arrangement
local-country — Flexible working
Team
Structure: Cross-functional team including product owners, developers, and stakeholders
- Valued and respected employees
- Inclusive and diverse environment
- Culture of growth and excellence
- Opinions count
Additional Information
- Personal data held by the Bank relating to employment applications will be used in accordance with the Privacy Statement available on the website.
- Financial services experience or exposure to regulated environments is preferred.
- Portfolio must be presented as part of the application.
