Remote Remote (Country) Employment $75,000 - $80,000

Common App is hiring a Senior Member Relations Manager - U.S. Based Remote Opportunity

Responsibilities

  • Provides strategic advice to assigned member colleges and universities that use Common App, in addition to serving in a leadership role within the Member Services team.
  • Offers advanced technical expertise, acting as a designated subject matter expert in supporting and meeting the needs of this sector of higher education and drive product and service adoption.
  • Serves as a coach and mentor, providing leadership to the team and acting as an escalation point.
  • Serves as the primary contact to assigned member colleges throughout the application year, performing tasks such as offering best practices regarding the configuration of school-specific requirements within the application platform, guidance on how to leverage the full portfolio of Common App programs and services, sharing industry trends, pertinent information.
  • Works to ensure a smooth experience for member institutions throughout the application year.

Benefits

  • Work-Life balance
  • Virtual-first office
  • Paid Time Off (PTO)
  • Seven company-wide holidays
  • Nine floating holidays*
  • Sick leave
  • Monthly mental health day
  • Virtual-first support
  • Choice of PC of MAC laptop
  • May choose an external monitor, keyboard, mouse, and/or headset
  • One-time office set-up stipend
  • Monthly remote work stipend
  • Monthly mobile stipend
  • Financial security
  • Market-based salaries
  • Performance-based bonus
  • 403(b) retirement plan 5% company contribution additional 5% company match 3-year vesting schedule Participation may begin immediately
  • Health & wellness
  • Choice of two health insurance plans
  • Health Savings Account, depending on health plan selection
  • Medical Flexible Savings Account, depending on health plan selection
  • Vision insurance
  • Dental insurance
  • Insurance coverage begins on the date of hire
  • Dependent Care Flexible Spending Account
  • Maven virtual clinic for women’s and family health
  • Company provided life and ad&d insurance
  • Opportunity to purchase additional life insurance for self, spouse, and dependents
  • Company provided short and long-term disability insurance
  • Career development
  • Budgeted annual funds for professional development
  • Growth opportunities within the company
  • Additional perks
  • Mutual of Omaha Employee Assistance Program
  • Mutual of Omaha will preparation services
  • Mutual of Omaha travel assistance
  • Payroll dedication pet insurance through PinPaws
  • 1Password family account

Additional Information

  • Must live in the United States.
  • Willing to travel to attend twice annual Common App Retreat.
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About company
Common App
Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year it supports more than 1 million students applying to over 1100 member colleges & universities using its free online application.
All jobs at Common App Visit website
Job Details
Department Member Success
Category other
Posted a month ago