NEC Software Solutions (NECSWS) is looking for a Senior Interaction Designer to join our NEC Digital Studio. You will be responsible for creating end-to-end, evidence-based designs for services and products that are inclusive, accessible, and planet-friendly. This role involves leading multidisciplinary teams on complex projects, championing user-centred design, and supporting the growth of our design practice.
What You'll Do
- Create end-to-end, evidence-based designs for services and products which are inclusive, accessible and planet-friendly.
- Lead multidisciplinary teams and clients in the pursuit of inclusive, accessible and planet-friendly services.
- Support the design team by inspiring and mentoring team members, including overseeing appraisals and professional development.
- Help define the way disciplines work together and progress how NEC Digital Studio does inclusive, sustainable design.
- Help NEC Digital Studio find and win work by spotting opportunities with clients and helping with proposals and pitches.
- Lead on design workshops and design sprints with the team, senior stakeholders and users.
- Lead teams to make clear and compelling points through well-designed visuals.
- Guide teams on the most appropriate written formats and structures for each project.
- Lead teams, clients and stakeholders to scope targeted prototyping exercises.
- Foster excellent working relationships between design and development teams, ensuring smooth delivery of software builds and testing.
- Negotiate and guide clients and stakeholders towards positive outcomes that deliver within budget.
What We're Looking For
- Significant experience in delivering design projects.
- Eligibility for NPPV3 or SC clearance and willingness to go through the application processes.
- Work with user researchers and service designers as part of a multi-disciplinary team to create designs based on research that meet user needs.
- Choose the right approaches to lead projects to outcomes great for the user, feasible to implement, and fit the client’s strategic vision.
- Clearly explain complex problems and design decisions to non-design stakeholders, including risks and unresolved issues.
- Build consensus by asking difficult questions and challenging assumptions.
- Create and oversee clear, concise writing.
- Strong understanding of accessibility standards and ability to help teams apply accessibility best practice across every project phase.
- Ability to lead the conversation, and look for ways to participate and add value.
- Refine solutions through continuous feedback and testing, ensuring designs evolve in response to user needs, constraints, and business goals.
- Ground design decisions in user research findings, using data and insights to validate approaches, reduce risk, and improve usability.
- Experience in the GDS delivery approach including knowledge of the GDS design system, principles and service standard.
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK.
Nice to Have
- Experience in facilitating user research and usability testing.
- Ability to prototype in code to create dynamic prototypes using HTML, CSS and Javascript.
- WCAG 2.2 experience.
- Experience with service assessments.
Team & Environment
You will be part of NEC Digital Studio, working closely with multidisciplinary teams on projects that specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research, and our teams are experts in accessibility and digital inclusion.
Benefits & Compensation
- Compensation: Up to £55,000
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A selection of flexible benefits to suit your individual needs.
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects.
Work Mode
This is a hybrid position, with flexibility to work from home and from our UK offices.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. We are committed to ensuring an inclusive and accommodating experience for all candidates.
