Responsibilities
- Oversee a pipeline of families who have previously interacted with the company and need further assistance in making a move-in decision.
- Conduct frequent, high-volume outreach via phone, text, and email to re-engage and advance families.
- Facilitate the transition of families from touring to deciding, including arranging additional tours and providing new referrals as necessary.
- Implement a structured follow-up schedule to sustain engagement and prevent pipeline stagnation.
- Rapidly build trust with families, understand their needs, and guide them to suitable care options.
- Collaborate with senior living communities and care providers to arrange tours, share feedback, and support move-in conversions.
- Maintain up-to-date, real-time records in the CRM to reflect the pipeline status, next steps, and forecasts.
- Meet or exceed monthly sales targets and conversion expectations consistently.
- Engage in ongoing coaching, call reviews, and training to enhance performance continuously.
Requirements
- 5+ years of experience in a sales role with quotas, preferably inside or phone-based sales.
- Proven ability to meet or exceed sales targets.
- Experience managing and converting warm lead pipelines.
- Excellent communication and active listening skills.
- Ability to multitask, handling phone calls and CRM documentation simultaneously.
- Proficient with CRM systems and Microsoft Office tools.
- Ability to work remotely with a high level of focus and accountability.
Nice to Have
- Bachelor’s degree.
- Experience in senior care, healthcare, or consultative sales environments.
Benefits
- 401(k) with matching contributions.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Paid time off.
Compensation
Not provided
Work Arrangement
Remote
Team
Central Time
Responsibilities
- Manage a pipeline of families who have previously engaged with the company and require continued guidance toward a move-in decision.
- Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
- Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
- Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
- Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
- Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
- Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
- Consistently meet or exceed monthly sales targets and conversion expectations.
- Participate in ongoing coaching, call reviews, and training to continuously improve performance.
Required
- 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales.
- Proven track record of meeting or exceeding sales targets.
- Experience managing and converting warm lead pipelines.
- Strong communication and active listening skills.
- Ability to multitask (phone + CRM documentation simultaneously).
- Proficiency with CRM systems and Microsoft Office tools.
- Ability to work remotely with a high level of focus and accountability.
Preferred
- Bachelor’s degree.
- Experience in senior care, healthcare, or consultative sales environments.
Benefits
- 401(k) plus match.
- Dental Insurance.
- Health Insurance.
- Vision Insurance.
- Paid Time Off.
Other
- High-speed, hardwired internet connection required.
- Company-provided laptop, VOIP system, CRM access, and tools.
- Schedule includes some evenings, weekends, and holidays.
Not provided
