Responsibilities
- Design and implement scalable and secure infrastructure solutions
- Collaborate with cross-functional teams to understand infrastructure needs
- Maintain and improve existing infrastructure
- Ensure high availability and reliability of infrastructure
- Implement and manage monitoring and alerting systems
- Troubleshoot and resolve infrastructure issues
- Document infrastructure designs and processes
- Stay up-to-date with industry best practices and new technologies
- Mentor junior team members
- Participate in on-call rotations
- Conduct regular infrastructure reviews and audits
- Implement and manage disaster recovery plans
- Collaborate with security teams to ensure infrastructure security
- Implement and manage infrastructure as code
- Participate in infrastructure design and architecture discussions
- Implement and manage containerization and orchestration technologies
- Implement and manage cloud infrastructure
- Implement and manage networking solutions
- Implement and manage storage solutions
- Implement and manage database solutions
- Implement and manage CI/CD pipelines
Nice to Have
- Experience with large-scale distributed systems
- Experience with microservices architecture
- Experience with serverless architectures
- Experience with chaos engineering and resilience testing
- Experience with infrastructure automation and orchestration
- Experience with infrastructure security and compliance
- Experience with infrastructure monitoring and observability
- Experience with infrastructure as code and configuration management
- Experience with infrastructure provisioning and management
- Experience with infrastructure design and architecture
- Experience with infrastructure deployment and release management
- Experience with infrastructure testing and validation
- Experience with infrastructure documentation and knowledge sharing
- Experience with infrastructure cost optimization and management
- Experience with infrastructure capacity planning and management
- Experience with infrastructure performance tuning and optimization
- Experience with infrastructure incident management and response
- Experience with infrastructure disaster recovery and business continuity planning
- Experience with infrastructure security best practices and compliance standards
- Experience with infrastructure monitoring and alerting tools
- Experience with infrastructure networking solutions
- Experience with infrastructure storage solutions
- Experience with infrastructure database solutions
- Experience with infrastructure CI/CD pipelines
- Experience with infrastructure as code tools
Compensation
Competitive salary and equity
Work Arrangement
Remote
Team
The Infrastructure team is responsible for building and maintaining the core infrastructure that supports the company's products and services.
About Us
- We are a cloud communications platform that enables businesses to communicate with their customers via voice, video, and messaging.
- We provide APIs and SDKs that allow developers to integrate communication features into their applications.
- We have a global presence with offices in multiple countries.
- We are committed to diversity, equity, and inclusion in the workplace.
- We offer a competitive benefits package, including health insurance, retirement plans, and paid time off.
- We provide opportunities for professional development and growth.
- We foster a culture of innovation, collaboration, and continuous learning.
- We are dedicated to providing excellent customer support and service.
- We value transparency, integrity, and accountability in all our actions.
- We strive to create a positive and inclusive work environment for all employees.
Our Values
- Customer Obsession
- Innovation
- Collaboration
- Integrity
- Accountability
- Diversity, Equity, and Inclusion
- Continuous Learning
- Transparency
- Respect
- Empathy
- Excellence
- Innovation
- Customer Focus
- Teamwork
- Integrity
- Accountability
- Diversity, Equity, and Inclusion
- Continuous Learning
- Transparency
- Respect
- Empathy
- Excellence
Benefits
- Competitive salary and equity
- Health insurance
- Retirement plans
- Paid time off
- Professional development opportunities
- Flexible work arrangements
- Employee assistance programs
- Wellness programs
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility benefits
- Mental health resources
- Financial wellness resources
- Career growth opportunities
- Performance bonuses
- Stock options
- Employee discounts
- Employee referral bonuses
- Relocation assistance
- Pet insurance
- Commuter benefits
- Gym membership reimbursement
- Charitable giving match
- Volunteer time off
- Diversity, Equity, and Inclusion initiatives
Not provided
