Hybrid Full-time

Glia is hiring a Senior Infrastructure Engineer

About the Role

Glia is looking for a Senior Infrastructure Engineer to join the Media Essentials team (codename Ether). Your work will be central to building the platform for Glia's rich media solutions that power deep customer interactions and will directly impact the successful execution of the ambitious Voice+AI roadmap. The company is a Deloitte Technology Fast 500™ company and a certified Great Place to Work.

What You'll Do

  • Build the infrastructure for Glia's rich media solutions.
  • Act as a force multiplier impacting the successful execution of the Voice+AI roadmap.

What We're Looking For

  • 5+ years of combined software- and infrastructure engineering experience.
  • Proven track record of leading technical projects and taking ownership of outcomes.
  • Strong understanding of software engineering fundamentals and infrastructure best practices.
  • Experience with cloud infrastructure, particularly AWS, with working knowledge of Terraform.
  • Excel at networking and know your way around low-level networking topics.
  • Deep working knowledge of Kubernetes.
  • Comfortable and knowledgeable with Linux-based systems.

Nice to Have

  • Experience with either Go or Python.
  • Familiarity with event-driven architecture and experience working with Kafka or RabbitMQ.
  • Knowledge of authentication and authorization technologies like OAuth, OIDC, or SAML.
  • Leverage AI development tools like Claude Code in a deliberate and effective way.

Technical Stack

  • Backend: Elixir, Ruby, Go, Python, Node.js, TypeScript
  • Frontend: React, JavaScript, TypeScript
  • Infrastructure: AWS, Kubernetes (EKS), Docker, Terraform
  • Databases & Persistence: PostgreSQL (RDS), DynamoDB, Redis
  • Event Streaming & Messaging: Apache Kafka, RabbitMQ
  • AI: Amazon Bedrock, Claude Code, Google Gemini
  • CI/CD & Build Tools: Jenkins, GitHub Actions, ArgoCD
  • Monitoring: DataDog, Sentry
  • Voice Infrastructure: Kamailio, FreeSwitch, Homer
  • Cross-platform Desktop: Electron
  • MobileSDK: Swift, Kotlin, React Native

Team & Environment

You will be part of the Media Essentials team (codename Ether).

Work Mode

This is a hybrid position open to candidates in Estonia (Tartu or Tallinn), Portugal, and Spain.

Glia is an equal-opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

Required Skills
AWSKubernetesTerraformDockerCI/CDPostgreSQLInfrastructure as CodePythonGoNode.jsMonitoringGitHub ActionsArgoCD
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About company
Glia

Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture.

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Job Details
Category infrastructure
Posted 3 months ago