Drata is hiring a Senior Implementation Manager to lead strategic implementations for our largest enterprise customers. You will serve as a trusted advisor, setting the standard for excellence in trust, compliance, and security automation delivery while contributing to the evolution of our methodology.
What You'll Do
- Lead end-to-end delivery for Drata's most complex enterprise customers, defining success plans and managing milestones.
- Drive measurable outcomes in customer time-to-value, adoption, and satisfaction through proactive leadership.
- Identify patterns to evolve Drata's onboarding methodology, tools, and playbooks.
- Partner with leadership to operationalize metrics, refine delivery frameworks, and implement scalable best practices.
- Serve as a trusted, executive-facing advisor, aligning business goals to implementation outcomes.
- Configure and optimize the Drata platform to align with complex enterprise environments and compliance requirements.
- Partner with Solutions Architects and Product teams to troubleshoot challenges and ensure scalability.
- Act as a mentor, coach, and escalation point for other Implementation Managers.
- Contribute to internal enablement through training materials and documentation.
- Collaborate closely with Sales, Product, Engineering, and Customer Success for a unified customer experience.
- Represent the customer voice in internal discussions to drive product innovation.
- Partner with leadership to execute strategic initiatives that enhance scalability and efficiency.
- Contribute to a culture of operational excellence by sharing learnings and standardizing processes.
What We're Looking For
- 7+ years in software implementation, consulting, or customer delivery, with a track record of complex SaaS implementations.
- 3+ years leading enterprise or compliance-focused implementations, ideally in security, GRC, or identity management.
- Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP.
- Demonstrated ability to lead cross-functional initiatives, mentor peers, and influence stakeholders.
- Strong technical aptitude with ability to communicate concepts like APIs and security configurations.
- Exceptional communication, relationship-building, and problem-solving skills.
- Comfort operating autonomously in a fast-paced environment with a growth mindset.
Team & Environment
You will collaborate cross-functionally across Sales, Product, Engineering, and Customer Success.
Benefits & Compensation
- Compensation: Tier 1: OTE of $171,400-$211,800, Tier 2: OTE of $154,300-$190,600, Tier 3: OTE of $137,200-$169,500. + equity in the form of Restricted Stock Units (RSUs).
- Health & Wellness: 100% coverage for medical, dental, and vision for employee and dependents.
- Learning & Development: $500 annually towards personal development.
- Unlimited PTO policy.
- 16 weeks paid parental leave (available after six months).
- Flexible hours and work from home.
- 401K plan.
- HSA, FSA, & DCFSA pre-tax savings plans.
Work Mode
This is a remote position with flexible hours.
Drata is an equal opportunity employer. Employment is based solely on individual merit and qualifications. We prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law.
