About the Role
Role details below.
Responsibilities
- Administer and support SuccessFactors in alignment with HRIS colleagues.
- Administer and support other HR-related applications / software.
- Troubleshoot and analyse issues raised by end users.
- Support regular updates / patches following the vendor / partner cycles.
- Support HR in defining their internal processes.
- Support the tool selection and implementation based on identified HR needs.
- Support external consultants and suppliers as required.
- Create and maintain system documentation, including FDS and SOP’s
- Design and generate reports and metrics to support HR Operations
Requirements
- Strong analytical capability, attention to detail and best practice knowledge.
- Ability and willingness to learn new skills over time which are required for the job.
- Collaborative and consultative approach.
- Understanding of HR data, processes and tools.
- Experience of working with systems, configuration, logic.
- Fluent in English language.
- Strong organization and prioritization skills.
- Qualification(s) demonstrating strong analytical skills.
Nice to Have
- Experience in SuccessFactors or other HRIS
- Experience in Jira management and ServiceNow ticketing tools
Additional Information
- Fluent in English language.
