About the Role
Senior EdTech Implementation Consultant responsible for leading successful technology implementations in higher education across LATAM, serving as a bridge between client needs and technical solutions.
Responsibilities
- Lead implementation projects for student information, learning management, and customer relationship systems in higher education.
- Facilitate virtual requirement-gathering sessions and map institutional business processes.
- Configure platforms and support data migration, integrations, and system customizations.
- Deliver training to academic and administrative staff, including registrars, admissions, and faculty teams.
- Develop project plans, process documentation, and instructional materials.
- Support system testing, issue resolution, and readiness for go-live transitions.
- Serve as a trusted advisor to ensure client satisfaction and long-term implementation success.
- Collaborate with colleagues across LATAM regions on shared implementation goals.
Requirements
- Minimum of five years of experience implementing or supporting SIS, LMS, or CRM systems in higher education.
- Demonstrated experience with SIS platforms such as Banner, Anthology, Workday Student, Jenzabar, Thesis, or PowerCampus.
- Hands-on experience with LMS platforms including Canvas, D2L, Blackboard, or Moodle.
- Proven use of CRM systems such as Salesforce, Slate, Dynamics 365, or Element451.
- Solid understanding of academic operations including enrollment, grading, admissions, and financial aid processes.
- Experience managing multiple concurrent projects in a remote environment.
- Proficiency with collaboration tools like Jira, Confluence, Asana, or Microsoft Teams.
- Fluency in English at C1 level or higher.
- Native or fluent Spanish language skills.
- Ability to work effectively in remote, multicultural teams.
- Strong strategic thinking and client communication abilities.
- Skill in translating institutional requirements into functional technical solutions.
- Excellent documentation, presentation, and organizational capabilities.
Nice to Have
- Experience working with cloud infrastructure such as Azure or AWS.
- Familiarity with API integrations and data synchronization methods.
- Background supporting U.S. higher education institutions or EdTech clients.
- Hold a PMP, Scrum, or similar project management certification.
Tech Stack
Banner, Anthology, Workday Student, Jenzabar, Thesis, PowerCampus, Canvas, D2L, Blackboard, Moodle, Salesforce, Slate, Dynamics 365, Element451, Azure, AWS, APIs, Jira, Confluence, Asana, MS Teams
Benefits
- Fully remote work arrangement
- Competitive salary paid in USD
- Paid time off for birthdays
- Accrued paid vacation leave
- Funding and access to professional training and certifications
- Opportunity to engage with leading U.S. higher education clients
- Work within an entrepreneurial and diverse team environment
Compensation
Competitive compensation in USD
Work Arrangement
Remote (Country)
Team
Multicultural LATAM-based team collaborating remotely with U.S. clients and partners.
Company Culture
- Entrepreneurial mindset encouraged
- Multicultural and inclusive work environment
- Remote-first collaboration model
- Focus on professional growth and certifications
- Client-centered implementation approach
Additional Information
- Applicants must be located in LATAM
- Work must be conducted
