Arrow ECS SAS is looking for a Senior Digital Functional Analyst to lead the strategy, architecture, design, and implementation of scalable IT solutions for the ArrowSphere platform. In this critical role, you will drive platform success across ECS North America's operations by cultivating relationships with senior business leaders and technical teams to deliver on the organizational roadmap.

What You'll Do

Serve as the primary functional Subject Matter Expert (SME) for the ArrowSphere platform in North America.
Collaborate with business teams, external customers, and vendors to ensure seamless platform operations and enhancements.
Drive roadmap execution, including feature development, partner onboarding, and customer issue resolution.
Act as a liaison between technical teams and business stakeholders to translate requirements into actionable solutions.
Maintain close coordination with North American business teams, including immixGroup, to ensure alignment with strategic goals.
Provide real-time support and decision-making to address critical issues and opportunities.
Build and maintain strong relationships with internal and external stakeholders, acting as a trusted advisor.
Provide guidance on cross-functional dynamics, including legal, operational, and technical considerations.
Stay updated on industry trends and best practices to inform platform strategy and execution.
Mitigate risks associated with service levels, project timelines, and customer trust by ensuring consistent onshore support.
Address gaps left by the departure of the previous functional SME, ensuring uninterrupted operations.
Reduce dependency on external consultants by providing in-house expertise and leadership.

What We're Looking For

U.S. citizenship or permanent residency to ensure compliance with government-related projects.
Ten or more years of information technology experience.
Excellent communication skills, both verbal and written.
Team-oriented, goal-and results-driven work ethic.
Ability to work collaboratively with the business community and other IT team members within a dynamic and high-profile environment.
Deep understanding of digital platforms, particularly in the distribution domain.
Experience with complex systems integration, data analysis, and process optimization.
Strong knowledge of North American business operations, including regulatory and compliance requirements.
Ability to align technical solutions with business objectives and customer needs.
Proven track record of driving high-impact projects and delivering measurable results.
Exceptional interpersonal skills to engage with stakeholders across various levels and functions.
Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
Strong problem-solving skills and a proactive approach to addressing challenges.
Permanent work authorization in the United States (position is not eligible for employment sponsorship).

Nice to Have

Experience as scrum master.
Experience working with Manufacturing/Distribution industry.

Team & Environment

Part of an innovative and energetic team that develops transformative solutions.

Benefits & Compensation

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off (including sick, holiday, vacation, etc.)
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Short-Term/Long-Term Disability Insurance
Wide Variety of Growth Opportunities

Work Mode

This is a hybrid position based in Alpharetta, Georgia.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.