Istanbul, Turkey Hybrid Employment

Commencis is hiring a Senior Design Researcher

About the Role

The Senior Design Researcher will lead research efforts to understand user behaviors, needs, and challenges, delivering insights that directly influence product design and strategy within a fast-paced digital environment.

Responsibilities

  • Lead end-to-end user research initiatives across digital products
  • Define research objectives in alignment with business goals
  • Design and execute qualitative and quantitative studies
  • Conduct interviews, surveys, and usability testing sessions
  • Synthesize complex data into clear, actionable findings
  • Collaborate with designers, product managers, and engineers
  • Inform product roadmaps using evidence-based insights
  • Identify user pain points and behavioral patterns
  • Develop personas, journey maps, and service blueprints
  • Present findings to stakeholders at various levels
  • Advocate for user needs throughout the development cycle
  • Integrate accessibility considerations into research planning
  • Maintain a repository of research insights and outputs
  • Ensure research methods are consistent and scalable
  • Mentor junior researchers and share best practices
  • Stay current with industry trends and emerging methods
  • Support design sprints and innovation workshops
  • Translate research results into design recommendations
  • Evaluate prototype effectiveness through user feedback
  • Work iteratively in agile development environments
  • Balance user needs with technical and business constraints
  • Ensure ethical standards in participant recruitment and data handling
  • Collaborate on international projects with global teams
  • Manage multiple research streams simultaneously
  • Drive continuous improvement in research processes

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model with flexible scheduling

Team

Collaborative product design and development environment

Why This Role Matters

This position plays a critical role in shaping how users interact with digital products by uncovering deep insights that guide design decisions and improve overall experience quality.

What We Value

We prioritize curiosity, integrity in research practice, collaboration, and the ability to turn observations into meaningful change within product teams.

Available for qualified candidates

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About company
Commencis
Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries. We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what’s next. We value collaboration, curiosity, and an open mindset at work.
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Job Details
Department DESIGN
Category other
Posted a month ago