About the Role
The Senior Design Researcher will lead research efforts to understand user behaviors, needs, and challenges, delivering insights that directly influence product design and strategy within a fast-paced digital environment.
Responsibilities
- Lead end-to-end user research initiatives across digital products
- Define research objectives in alignment with business goals
- Design and execute qualitative and quantitative studies
- Conduct interviews, surveys, and usability testing sessions
- Synthesize complex data into clear, actionable findings
- Collaborate with designers, product managers, and engineers
- Inform product roadmaps using evidence-based insights
- Identify user pain points and behavioral patterns
- Develop personas, journey maps, and service blueprints
- Present findings to stakeholders at various levels
- Advocate for user needs throughout the development cycle
- Integrate accessibility considerations into research planning
- Maintain a repository of research insights and outputs
- Ensure research methods are consistent and scalable
- Mentor junior researchers and share best practices
- Stay current with industry trends and emerging methods
- Support design sprints and innovation workshops
- Translate research results into design recommendations
- Evaluate prototype effectiveness through user feedback
- Work iteratively in agile development environments
- Balance user needs with technical and business constraints
- Ensure ethical standards in participant recruitment and data handling
- Collaborate on international projects with global teams
- Manage multiple research streams simultaneously
- Drive continuous improvement in research processes
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexible scheduling
Team
Collaborative product design and development environment
Why This Role Matters
This position plays a critical role in shaping how users interact with digital products by uncovering deep insights that guide design decisions and improve overall experience quality.
What We Value
We prioritize curiosity, integrity in research practice, collaboration, and the ability to turn observations into meaningful change within product teams.
Available for qualified candidates