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Talkdesk is hiring a Senior Data Engineer

Purpose: We are looking for a savvy Senior Data Engineer to join our growing team of Data experts. The hire will be responsible for expanding and optimizing our data pipeline architecture and data flow and collection for cross-functional teams and maintaining governance over our lakehouse. The Data Engineering team will partner with fellow software engineers to build data pipelines and solve data-related problems within the company. Responsibilities: • Develop, deploy, and maintain Big Data solutions that will ingest, process, and store the necessary data to power Talkdesk’s business • Design batch or streaming dataflows capable of processing large quantities of fast-moving unstructured data • Monitoring dataflows and underlying systems, promoting the necessary changes to ensure scalable, reliable, and high-performance solutions • Work closely with the rest of Talkdesk’s engineering to deliver world-class data-driven solutions Required Skills: • Strong understanding of distributed computing principles and distributed systems • Proven experience in building datalake and/or lakehouse data architectures, integrating large volumes of data sourced from different sources predominantly in a real-time fashion • Proficient in one or more languages like Java, Kotlin, or Scala. Python developers willing to work on JVM are also welcome • Experience with messaging systems, such as Kafka, RabbitMQ, or ActiveMQ • Experience with distributed processing engines, such as Flink, Spark, and/or Kafka Streams • Good knowledge of analytical tools such as Trino, Dremio, Impala or similar • Experience with table formats such as Hive, Iceberg, Delta Lake, Hudi or similar • Experience with relational databases, including data modeling, scalability strategies, and performance analysis • Experience with cloud environments such as AWS, Azure, or Google Cloud • At least 4 years of relevant professional experience • Strong written and verbal English communication skills Nice to have / Pluses: • Experience with NoSQL databases, such as MongoDB, Cassandra, ElasticSearch, or Redis; • BS/MS Degree in Computer Engineering, Computer Science, Applied Math, or another engineering-related field • Experience in Agile development methodology/Scrum • Good understanding of Lambda and Kappa Architectures, along with their advantages and drawbacks • Experience in containerization and orchestration technologies, including Docker and Kubernetes, to streamline application deployment and management.
Job Details
Location Portugal
Work mode On-site
Category Data & ML
Posted a month ago
Application On company website
About company
Talkdesk

Talkdesk is a cloud-based contact center platform designed for customer service and support teams. It offers AI-powered solutions to automate customer interactions, improve agent efficiency, and deliver seamless customer experiences across voice, chat, and digital channels.

The platform combines Contact Center as a Service (CCaaS) with Customer Experience Automation (CXA), enabling businesses to build hybrid workforces where humans and AI agents collaborate. Talkdesk uses autonomous AI agents that can reason, act, and learn to resolve customer requests end to end.

Trusted by enterprises globally, Talkdesk emphasizes security, compliance, and scalability. It supports industry-specific use cases across healthcare, finance, retail, and more, with built-in validation, real-time learning, and integration capabilities across enterprise systems.

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