Requirements
- customer-obsessed and genuinely enjoys answering calls and solving problems in real time
- learns quickly and adapts easily in a fast-moving environment
- handles complex technical issues with confidence and calm
- actively seeks feedback and uses it to improve their performance
- takes ownership of outcomes—not just tasks
- is comfortable mentoring others and setting the standard for support excellence
- feels at home as a member of a healthy, high-accountability team
- passionately cares about our clients and their outcomes
- thinks of themselves less, while not thinking less of themselves
- is willing to lift boxes, clean floors, jump on a call, or help a teammate if that’s what it takes to move things forward
- is hungry—constantly looking for more to learn, more to improve, and more ways to add value
- has fleet management or adjacent industry experience
Nice to Have
- every Patrick Lencioni book you’ve read (or plan to)
Benefits
- unlimited PTO
- generous holidays
- Spirit Weeks
- regular coaching
- access to the CEO
- medical insurance
- 401k with 6% Safe Harbor match
- life insurance options
Work Arrangement
On-site
Additional Information
- This role typically involves the ability to sit or stand for extended periods of time and to work at a computer for prolonged periods. This role may also require minimal travel, up to 5% of the time, based on business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
- We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to participate in the application or interview process, to perform the essential functions of the role, or to access other employment benefits, please let us know.
