Jagex: The RuneScape Company is looking for a Senior Commercial Analyst to support insight-led decision making, optimising revenue, pricing, product performance, and long-term player value across the RuneScape franchise. You will act as a trusted partner to Product, Finance, and Leadership teams, translating complex data into clear commercial insights, building scalable reporting and forecasting solutions, and evaluating initiatives to inform strategic direction.
What You'll Do
- Providing actionable commercial insights to address key strategic and operational business questions.
- Tracking, reporting, and analysing revenue performance, product performance, pricing effectiveness, and commercial KPIs through ad-hoc analysis and automated reporting.
- Analysing transactional data using database queries, spreadsheet models, BI tools, and statistical methods.
- Evaluating pricing changes, promotions, and product initiatives, providing clear recommendations based on measurable commercial impact.
- Identifying revenue opportunities and risks through cohort, lifecycle, and value-based analysis.
- Supporting forecasting, budgeting, and scenario modelling to inform business planning.
- Collaborating with Product, Finance, and Leadership teams to translate commercial questions into clear, impactful analysis.
- Presenting conclusions to business stakeholders in a clear and practical way to support decision-making.
- Partnering with Data Engineering on data requirements to ensure high-quality, reliable reporting.
What We're Looking For
- Proven experience in a commercial analytics or revenue analytics role within a data-driven environment.
- Strong understanding of commercial performance metrics such as revenue, margin, ARPU, LTV, and forecasting principles.
- Demonstrable ability to translate data into actionable insights and present them effectively.
- Working skill in SQL and a statistics language (e.g., Python or R).
- Experience using dashboarding tools such as Tableau or Power BI.
- Experience automating data processes to improve efficiency, manual effort and reporting reliability.
- Proficiency with Microsoft Excel.
- Strong analytical thinking with experience assessing digital products and business performance drivers.
Technical Stack
SQL, Python or R, Tableau or Power BI, Microsoft Excel.
Team & Environment
Acting as a trusted partner to Product, Finance, and Leadership teams. Partnering with Data Engineering.
Benefits & Compensation
- Private Healthcare, including Dental Plan.
- Minimum 6% Pension contributions.
- Employee Assistance Programme & onsite Counselling.
- Life Insurance.
- Discretionary annual performance bonus.
- Enhanced family leave policies from day 1.
- Flexible working hours.
- 25 days annual leave + Bank holidays & the option to buy/sell holidays.
Work Mode
This is a hybrid role based in Cambridge, UK. We offer flexible working options, including predominantly remote work. Applicants should be based (or willing to relocate) within a comfortable commuting distance of our office to attend onsite as required.
We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability. If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.
