Zillow Group is hiring a Senior Clearance Operations Associate to ensure real estate transactions close smoothly. In this role, you will review title commitments and attorney opinion letters to identify and cure critical issues, working with a variety of stakeholders to keep files moving efficiently through the pipeline.
What You'll Do
- Review title commitments and attorney title opinion letters to identify matters to be cured prior to or at closing, such as municipal liens, judgments, and UCC-3 terminations.
- Coordinate with consumers, creditors, attorneys, and underwriters to resolve issues reflected on title commitments, including mortgages, liens, judgments, and taxes.
- Update title commitments as new information becomes available, such as using a social security number to clear a judgment.
- Interpret buyer and lender requests for title waivers and prepare pro forma title insurance policies or marked-up title commitments.
- Draft deeds, affidavits, and escrow agreements in markets where allowed; order legal documents from vendor and attorney partners.
- Review and approve documents like surveys, divorce decrees, trust agreements, probate proceedings, bankruptcies, death certificates, entity articles, and court dockets.
- Search county records for recorded instruments such as releases.
- Input invoice charges to the settlement statement for fees accrued during the clearance process.
- Calculate title insurance premiums and prepare invoices itemizing all costs for title-only transactions in states where an attorney serves as settlement agent.
- Communicate by phone and email with all parties in the transaction and help take and redirect incoming calls on the general phone line.
- Confirm all outstanding matters are cleared prior to or at close of escrow, while moving quickly and efficiently through a queue of urgent tasks.
- Work closely with Title Examiners and Closing Associates to keep everyone updated on file status and meet turnaround times according to service-level agreements.
What We're Looking For
- Proven experience in title clearance, real estate settlement, or a related field with a focus on reviewing and resolving title issues.
- Strong understanding of title commitments, legal documents, and common real estate encumbrances.
- Excellent communication and coordination skills to work effectively with consumers, creditors, attorneys, and underwriters.
- Ability to interpret complex requests and prepare accurate title documents and policies.
- Experience searching county records and managing transactional details under tight deadlines.
Team & Environment
You will join a small Title Solutions team at Zillow, collaborating closely with examiners and closers to deliver on service-level agreements.
Benefits & Compensation
- Compensation varies by location. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC: $22.80 - $34.20 hourly. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont: $21.70 - $32.50 hourly.
- Eligibility for equity awards based on factors such as experience, performance and location.
Work Mode
This is a remote position. U.S. employees may live in any of the 50 United States, with limited exceptions.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
