Responsibilities
- Support strategic business initiatives in line with evolving medical device regulations and sector demands
- Identify and manage new sales opportunities in regulatory compliance, certification, and quality assurance for medical devices
- Promote core service offerings such as ISO 13485 Quality Management Systems implementation and assessment
- Drive engagement in the Medical Device Single Audit Program (MDSAP) for global market access
- Assist clients with regulatory compliance across key markets including EU MDR, FDA, and ASEAN requirements
- Deliver supplier audits, technical file reviews, and end-to-end lifecycle compliance solutions
- Develop and present tailored proposals and commercial offers in collaboration with technical experts
- Engage in regular client meetings, follow-ups, and account planning to strengthen long-term relationships
- Partner with internal operations teams to define accurate service scopes, pricing, and delivery timelines
- Track regulatory changes, market shifts, and competitor strategies in the medical device sector
- Support marketing initiatives by contributing to campaign development and content creation
- Meet defined monthly and quarterly sales goals and provide updates on progress
- Share client and market insights with product teams to guide service enhancements
- Negotiate and finalize contracts to deliver mutual value and commercial success
- Keep CRM systems updated with all client interactions and sales activities
- Submit regular performance reports, pipeline analyses, and market intelligence to leadership
HSE Policy Requirement
Employees must follow Health, Safety and Environment (HSE) guidelines at all times, demonstrating safe behaviors and adhering to established processes to meet compliance standards in all duties.
Additional Responsibilities
Perform any additional duties as directed by the reporting manager or Senior Management.
