TELUS Health is looking for a Senior Business Analyst to lead the analysis and delivery of complex business and technology initiatives. You will play a pivotal role in shaping solutions, influencing decision-making, and ensuring alignment between business needs and technology capabilities within our high-performance, inclusive culture focused on remarkable human outcomes.
What You'll Do
- Lead end-to-end business analysis across strategic programmes and high-impact projects.
- Facilitate workshops and stakeholder interviews to elicit, challenge, and refine business requirements.
- Translate complex business needs into clear, actionable user stories, functional specs, and process models.
- Drive process reengineering and optimisation initiatives, identifying opportunities for automation and efficiency.
- Collaborate with Product Owners, Architects, and Delivery Managers to shape solutions and prioritise backlogs.
- Act as a trusted advisor to senior stakeholders, influencing decisions through data-driven insights and structured analysis.
- Own and manage traceability of requirements through development, testing, and implementation.
- Support change management and business readiness activities, ensuring smooth adoption of new solutions.
- Champion best practices in business analysis, mentoring junior BAs and contributing to capability development.
What We're Looking For
- 7+ years’ experience in business analysis.
- At least 3 years in a senior or lead capacity.
- Proven track record of delivering complex projects in Agile, hybrid, or waterfall environments.
- Strong understanding of business architecture, process modelling (e.g. BPMN), and requirements engineering.
- Experience working with cross-functional teams in regulated or enterprise-scale environments.
- Exceptional stakeholder engagement and communication skills, including C-suite interaction.
- Advanced facilitation and negotiation skills, with the ability to resolve conflicts and align diverse viewpoints.
- Strong analytical and problem-solving capabilities, with a strategic mindset.
- Proficiency in tools such as JIRA, Confluence, Visio, Lucidchart, and Google suite.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Comfortable navigating ambiguity and driving clarity in complex settings.
Nice to Have
- IIBA or BCS certification (ISEB Diploma in Business Analysis).
- Degree in Business, IT, or related discipline (or equivalent experience).
Technical Stack
- JIRA
- Confluence
- Visio
- Lucidchart
- Google suite
TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
