Tebra is hiring a Senior Business Analyst to advance our product analytics program and unlock smarter, faster decision-making across platform teams. In this role, you will translate complex product usage metrics into clear, actionable insights that shape roadmap strategy, feature adoption, and product innovation.
What You'll Do
- Define and evolve Tebra’s product performance metrics and reporting infrastructure to ensure visibility into active usage (DAU/MAU) and feature adoption.
- Serve as a strategic business partner to Product and Engineering leadership by translating usage data into actionable insights that guide roadmap prioritization.
- Deliver leadership-ready analyses and Tableau dashboards that influence decision-making and measure progress toward product goals.
- Build and maintain scalable SQL models in Snowflake that power self-service analytics and trusted product reporting.
- Establish unified reporting standards to create a consistent view of the user journey across Product, Engineering, and Finance.
- Partner closely with cross-functional analysts in Customer Success, Growth, and Finance to draw insights connecting product usage to business metrics like retention, expansion, and pricing strategies.
- Build and maintain a comprehensive data dictionary for the product analytics function to ensure data literacy across the organization.
What We're Looking For
- 5+ years of experience in Product Analytics, Business Intelligence, or Data Analytics within a SaaS environment.
- Expertise in SQL, Snowflake, and Tableau to build automated analytics models that drive self-service insights at scale.
- Experience handling PHI (Protected Health Information) and navigating the security requirements of highly regulated healthcare data environments.
- Demonstrated success analyzing financial data, billing metrics, or revenue cycle management (RCM) workflows within a product context.
- Strong ability to break down ambiguous business problems into structured, solvable components for technical teams.
Technical Stack
- SQL
- Snowflake
- Tableau
Team & Environment
You will partner with Product and Engineering leadership and collaborate with cross-functional analysts in Customer Success, Growth, and Finance.
Benefits & Compensation
- Compensation range: $90,000 - $103,000 USD (Zone 1: National Average)
- Healthcare benefits
- Discount through Dell for work from home basics
- Gympass for workouts
- Telus Employee Assistance Program for mental health resources
- Wellness and childcare subsidy (Costa Rica)
- University/Education discount (Costa Rica)
Work Mode
This is a remote position open to candidates based in the United States.
Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
