SmithRx is hiring a Senior Benefits QA Analyst to oversee our core operations processes and standards, ensuring the delivery of a high-quality pharmacy benefits product. In this role, you will be instrumental in maintaining quality and driving efficiency across our operations.
What You'll Do
- Communicate project status and escalate issues to improve workflow efficiency.
- Collaborate with engineers on system enhancements to create workflow automation.
- Support Benefits QA analysts with day-to-day activities and complex requests.
- Function as a subject matter expert on department standards and processes.
- Drive enhancement efforts of test plans to ensure application functionality meets original requirements.
- Support business application systems and maintain plan data integrity.
- Build, maintain, and capture department metrics, identify areas for process improvement, and develop quality acceptance standards.
What We're Looking For
- A Bachelor's degree or equivalent work experience.
- 6+ years of experience as a Quality Assurance Analyst within a healthcare or health insurance organization.
- Detail-oriented data and metrics reporting experience, including pivot tables, graphs, and formulas.
- Robust analytical skills and advanced skills in Microsoft Excel.
- Strong communication skills via face-to-face meetings, conference calls, and written correspondence.
- A self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments.
- An execution-focused ethos—you are a solutions-oriented problem solver and efficiency driven.
- A flexible, adaptable nature able to respond under the pressure of a fast-paced technology company.
Nice to Have
- Basic skill and experience with MySQL.
Technical Stack
- Microsoft Excel
- MySQL
Benefits & Compensation
- Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life Insurance, and AD&D Insurance.
- Flexible Spending Benefits.
- 401(k) Retirement Savings Program.
- Short-term and long-term disability coverage.
- Discretionary Paid Time Off.
- Paid Company Holidays.
- Wellness Benefits.
- Commuter Benefits.
- Paid Parental Leave benefits.
- Employee Assistance Program (EAP).
- Well-stocked kitchen in office locations.
- Professional development and training opportunities.
SmithRx is an equal opportunity employer.
