Northwave is hiring a Security Delivery Manager

We are seeking a Service/Security Delivery Manager for Northwave Deutschland GmbH. You'll enjoy maximum workplace flexibility across Germany. Our offices are located in Leipzig and Utrecht (NL), with numerous colleagues working remotely. About Northwave As a premier European cybersecurity enterprise, we have delivered round-the-clock cybersecurity services for over 18 years. Our approach encompasses technology, human behavior, and organizational processes, providing comprehensive security solutions. Organizations prioritizing cybersecurity prefer partnering with us, as we simplify complex security management while maintaining client control. We are a swiftly expanding organization with over 275 professionals, recognized as an information security market leader. Our 100% self-funded European company aims to make high-quality, comprehensive information security accessible to digitally dependent organizations. Northwave embodies diversity, inclusion, quality, and enduring relationships. Your Mission As a Service/Security Delivery Manager, internally known as a Security Operations Manager, you'll monitor SOC service quality for clients, ensuring alignment with identified IT security risks and threats. You'll serve as Northwave's customer representative and vice versa. Our SOC continuously monitors client networks and systems to maintain robust security. You'll oversee multiple client portfolios, guaranteeing SOC monitoring meets desired quality standards. You'll maintain comprehensive awareness of monitoring's role in the security landscape, stay attuned to SOC operations and client needs, and signal necessary service adaptations. You'll provide monthly service reports and conduct optimization discussions. Additionally, you'll engage in sales opportunities and support SOC implementation and change projects, contributing to service quality enhancement. Your solid IT expertise and cybersecurity passion will position you as a trusted contact across all organizational levels, from system administrators to executive leadership. What Can You Expect from Us? Contract A permanent employment contract with 30 vacation days annually. Flexible working hours can be arranged in collaboration with colleagues and clients. Development Personalized professional growth support, including regular training and goal achievement assistance. Opportunities for internal advancement within Northwave. Team We prioritize mutual respect and appreciation. You'll connect with over 75 colleagues from Netherlands and Germany through various activities, including our annual amusement park trip. Equipment Modern MacBook and iPhone provided. Height-adjustable office desks and company merchandise available. Mobility Choice between a company car or BahnCard 100 for comprehensive transportation flexibility. Additional Perks Standard office amenities include a fruit basket, complimentary beverages, and Dutch caramel waffles. Job Requirements Our primary focus is team compatibility and enthusiasm for advancing Northwave, alongside professional qualifications. Educational Background Relevant IT or IT management degree, preferably with additional cybersecurity certifications (CISSP, CISM). Knowledge and Experience Proven experience in IT management, project management, service delivery, with strong IT security and infrastructure understanding. Other Strengths Independent, well-organized professional with exceptional communication skills. Fluent German and proficient English required. Interested candidates are invited to apply. Learn more about Northwave careers at our website.